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Same problem, have contacted the support in the UK and they will refund with vouchers from Argos, but live in France so will see what they say as every country is different. However before I do trying to find a solution. So if anybody know please help and post answer.
here is how we fixed our sons camera. we were having the same issue:
1. take batteries out 2. plus in USB to windows Xp computer 3. let drivers install automatically 4. open my computer 5. double click removable disk 6. it will ask to format. click yes 7. Format will fail 8. Unplug usb from the camera 9. reinsert batteries 10. turn it back on
we hope this works for you the same way it works for us. Merry christmas
It's a 3 volt battery made by a variety of generic and name brand manufactures including Energizer and Duracell. You should have too much trouble finding one as they are fairly popular in electronic devices.
This is a solution for getting a working camera, not really to get your camera working. I phoned Fisher Price and was told to format the camera. Turn camera off, plug into USB, right click on the camera drive in my computer and choose format. When this didn't work for me, they sent me a mailing label to send the camera back so they could send me a new one. The formatting is worth a try, and at least you get a new camera when it doesn't work.