Question about Kenmore 24042 Top Load Washer

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Kenmore Waher Top Load

The problem I'm having is when the washing machine is finished with the wash cycle and it starts to drain the water out the spin cycle starts with the machine still full of water. What is the problem?

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It is normal to have some water in the wash tub when the spin cycle starts. It will gradually drain down as the tub begins to spin faster. However, if you STILL have an abnormal amount of water in the tub as it begins the high speed final spin, you may have a slow drain problem with your plumbing, or something restricting the water in your drain pump. If you've never had drain problems before, I would suspect you might need to check your pump. I'm posting the following link that explains how to replace the pump, because it explains how to access and remove it:

http://www.fixya.com/support/r397092-replacing_water_pump

These pumps are NOT serviceable and are sealed. Do not attempt to disassemble it. You can, however look inside the pump to see if anything is lodged in it. Underwire bra hoops, socks and underwear are common items that are found. Another thing to inpsect is the back of the pump where it mounts to the Drive Motor shaft. The hole in the pump should have two flat sides. Sometimes, this hole rounds out and the pump begins to free spin on the motor shaft. Let me know if you require additional assistance. I hope this information helps you.

NOTE: If you require a replacement pump, they can be ordered ar searspartdirect.com or replairclinic.com. Make sure you have your COMPLETE model number handy.

Posted on Aug 30, 2008

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