Question about Canon CanoScan LiDE 500F Flatbed Scanner
Can you explain how I can fix the error below. I have never used film and my scanner doesnt even have the Film Unit adaptor. The scanner worked a few times and then stopeed. I tried on a new computer, but no luck
Calibration cannot be performed
Pull out the film and place the Film Adaptor Unit at Frame 1
I had the same problem when upgrading to mac os x. I was trying to scan directly from Photoshop but got the calibration message. I tried the two solutions given at the Canon website but they didn't work. I ended up downloading the Toolbox application to scan directly from there but the same message appeared. After installing the Toolbox application I unistalled the driver (11250) and reinstalled it. I opened Photoshop and tried scanning and the calibration window appeared only this time it didn't stop to give me the "Flim Adapter" warning. I must point that the scanner lid was open when this happend but I'm not sure that had anything to do with it.
So apparently it works if you have the Toolbox installed prior to installing the driver. The driver, Toolbox application and unistall driver can be found at Canon's website. Hope this helps.
Posted on Jun 18, 2009
You stated that you tried to install it on a new computer correct? To install any hardware on a computer you need a driver which is compatable with the version of windows that you have. If you have an install disk , it may install but still be the wrong driver. Even if it is the correct driver. Drivrs are updated ongoingly because their are problems with communication for the device to the computer.
Download the latest drivers for your version of windows, aftwer deleting the software/driver that is installed now.
Posted on Jan 08, 2009
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Posted on Jan 02, 2017
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