Question about GoVideo DVD & Blu-Ray Players

3 Answers

I have a model VR3845 DVD Recorder VCR. I bought the unit in 2005. The DVD side will not accept either a blank or a prerecorded disc. After the disk if inserted, the machine goes into the "Reading" mode for sometime, then ejects the disc with a message which reads, "Unknown Disc, please, check disc again." We did have a severe thunder storm in the area last night, but this clitch seems to be the only problem I have with any of the electonics plugged into the same surge protector. The VCR side of the VR3845 works, as do the TV and stereo receiver. Where would I find a service technician to troubleshoot and possibly repair the unit?

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  • dranderberg3 Aug 29, 2008

    The Zip Code is5375-5731

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3 Answers

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  • Master
  • 5,158 Answers

Sad as it is... the cost of a repair may be more expensive then buying a new one.

Robert

Posted on Aug 29, 2008

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  • Master
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HI,

Can you please give me the zipcode.I will give you a list of repair persons.

Posted on Aug 29, 2008

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  • Master
  • 638 Answers

Its because of the faulty lens.

Posted on Aug 29, 2008

  • 4 more comments 
  • hemant somaiya
    hemant somaiya Aug 29, 2008

    get the lens replaced or repaired by the technician.

  • hemant somaiya
    hemant somaiya Aug 29, 2008

    on the home page of the fixya site.there is a repair service column.just enter your perfect zip code in that column.it will on the spot show you the repair person near your area.with phone numbers.contact them.

  • hemant somaiya
    hemant somaiya Aug 29, 2008

    thanks.please rate the solution.

  • hemant somaiya
    hemant somaiya Aug 30, 2008


    Chase Repair Shop

    Repair & Upgrades, Stereos, Vcr's, Over 28 Years Experience,... Read More


    Service Area: Oakhurst
    Service Cost: Call for Estimate
    Rating: Read 4 Reviews


    Call:

    559 6830550

  • hemant somaiya
    hemant somaiya Aug 30, 2008


    Randy's TV & Electronic Repair




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    Hal's Electronics Service




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    Master Electronics




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    Call:

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    www.mastertvsa.c
    om




    M & S TV Repair Service Center

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    Arcadia TV Service

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    Bills Sound & Video Incorporated

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  • hemant somaiya
    hemant somaiya Aug 30, 2008

    please rate solution.thanks.

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1 Answer

Trying to record to disc from VHS After recirding 8 copies, it now reads "Unknown disc, Please check disc" This is a Go-Video VR3845 Unit.


Hello,

I answered this question previously and the solution remains the same;

how long have you been using the player and has it ever accept blank DVD-R discs in the past.

The problem might be as a result of weak laser (lens) or the blank discs inserted might not be compatible with player.

When the laser(lens) of a player becomes weak, it will not be able to read blank discs. It only takes a very strong laser to read/accept blank discs. If it happens that the laser (lens) is the cause of the problem, then it means you will need to replace the laser (lens) to a brand new one to be able to read blank disc. Though the player might be playing DVD and CD, note that blank disc is stronger when it comes to reading from the laser (lens), it requires sharper laser. I hope you understand this.

So, insert a CD into the player and observe if it will play.If it plays, then its obvious that your laser is very weak.

Concerning the incompatibility issue, I hope you are aware that there are various kinds of empty DVD discs such as DVD +, DVD -, DVD RW. Try any of this empty DVD discs as one of them as to be compatible with this DVD recorder.

Amongst the two topics discussed above, one has to be the cause of the problem. So its up to you to figure out which is the cause of the problem.

I hope you understand the above....

I wish you good luck.

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