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I have a 3500 hp printer and I can't seem to delete the print that is in queue which I have tried troubleshooting myself and no luck....please get me taken care of so I can start using my printer. Thank you!!!

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Have you tried completely shutting down both pc and printer, leave for several minutes and then switch on the computer and see if the print jobs have cleared. This is what we have to do at work.

Posted on Aug 29, 2008

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Posted on Jan 02, 2017

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1 Answer

Will not print. 30 items in queue. Troubleshooting states printer is off. Is NOT off. How can I remedy this?


Sounds like it is not off, but is offline. Clear all the print jobs in queue.
I would delete the printer (from the Control Panel) and reinstall it.

Apr 30, 2016 | HP Officejet Pro L7680 All-In-One Printer

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I cancelled a document while it was printing and it is still in my queue days later as deleting and it wont let me print anything else or restart that print job.


The best way to delete the print job is to turn the printer off, then disconnect the cable from the printer to the computer. Turn the printer on with the cables off, and go to your computer and delete the document, Then once it's deleted, turn the printer off again, and then hook the cable back up. Then turn the printer back on. That should do it.

Good Luck

Mark

Sep 13, 2014 | HP deskjet 3940 color inkjet printer -...

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There is an error code on my HP LaserJet P3015 which reads 49.4C02 ERROR


HP LJ P3015 with 49.4c02 error - tried lots of things in the end went into printer driver right clicked and then clicked troubleshoot - windows came up with a fix dont know if it is permanent - troubleshooter said a print job was deleted from the print queue. Presume the printer tries to print the problem job in the queue each time it is switched on.

Oct 10, 2013 | HP Laserjet P3015X Printer

1 Answer

While i printing the following error is showing my computer " Click here to open the print queue, and then for assitance, click troubleshoot on the help menu


check how many 1020 drivers are added in your system. if its more than one un install the driver and reload then check.If one driver present check print queue,delete pending queue then try...also check for "VIRUS"..best of luck..

Sep 06, 2011 | HP LaserJet 1020 Printer

1 Answer

My printer, HP 8500, has been trying to delete a document for hours with no apparent results. I am unable to print anything else although it does put a new document in queue. I do not get any error...


There are 2 simple methods to resolve any print job stuck in queue issue. However, both the methods will not fix printing issue if the HP Printer is in Error mode. Make sure your printer is able to print self test page to prove its functionality,

First method.

This Utility program resolve all the printing issue for HP Printers Only ( Network and USB connection )

This Utility will Resolve :

1. Check Connectivity between the Pc/laptop and HP Printer
2. Check if there any Documents stuck in Queue
3. Check if all the software/Drivers are correctly Installed
4. Check if the HP Printer icon is the default icon to print
5. Will Resolve Printer Spooler Issue and few more issue

Download the file on Desktop and Run the program ( Ex. File name = HPPDU.EXE )

Click Here to download the Utility and save on Desktop location
Run the HPPDU file and follow the instruction on screen to fix.

If this does not fix, try the 2nd Method given below ( this is manual process to clear the print job stuck in queue )

This works for all brands of printers ( HP, Canon, Epson, Brother etc )

Click Start > Programs > Accessories > then select Command prompt, then the black window will open and there type NET STOP SPOOLER and hit enter that will confirm service is stopped , after that on the black window type NET START SPOOLER and hit enter. Repeat this step 3-4 times and end the command with NET START SPOOLER and hit enter. Open the Printers folder and Refresh the Window ( Press F5 on the keyboard )

The service will be started and all print queue should already be remove.

// Above given solutions help in resolving print queue issue, however check the printer functionality if it is working fine ( the printer should be in working condition and should be able to print self test page, this utility cannot fix printer hardware issue //

Regards,
Ron


* Please rate this solution with Thumbs up and comment to help us improve providing support

Jul 02, 2011 | HP Officejet Pro 8500 Wireless All-In-One...

2 Answers

Cancelled a job and it stays in queue


Cancel all the documents in the print queue, (just do it whether they are actually deleted or not), press "cancel" on button the printer and restart your system and also the printer. If possible, please leave the printer switched off for few minutes and don't forget to use the "Power" button to turn if off or on. This will help your printer to restart new print job, all the jobs on the print queue will be deleted/cleared. Good luck, Thanks for using FixYa.

Jun 08, 2010 | HP DeskJet 5550 InkJet Printer

1 Answer

My printer not printing


Well here are some troubleshooting steps to fix your computer problm.

Go to control panel/Printers and make sure that your printer is set as default print.

2. checked the print properties and make sure that your printer is set to use the right port.

3. Make sure that there is not document stuck in the printing queue.

4. delete all the documents in queue and tried to print.

5. Uninstall and reinstall your printer divers.

Jul 30, 2009 | HP Deskjet D4260 Printer

1 Answer

HP Laserjet 1160 and Vista


Download update from HP on Vista.

Jul 11, 2009 | HP LaserJet 1160 Printer

1 Answer

It Just Wont Print


Have you tried installing the HP Print Diagnostic Utility?
This utility fixes some of the basic issues with the printer /computer.
Download/Install and follow the onscreen instructions to run the utility and restart the computer when prompted.

I hope this tool resolves your issue.

gud luck.

Oct 26, 2008 | HP PSC 1315 All-In-One InkJet Printer

1 Answer

My 1205 hp printer wont print because of an error in the queue


sure..you can do this by unhooking the printer, shutting it down, then turning on again..in meantime, you'll need to restart your computer too

Mar 10, 2008 | HP PSC 1210 All-In-One InkJet Printer

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