Question about HP OfficeJet 7410 All-In-One InkJet Printer

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HP 7410 Wireless

Were you able to fix/correct the issue with the 7410 stalling on power-up by removing the wirless connector and then re-booting. Have you been able to re-establish the wireless (plugging connector back in? While power is off? While power is on?

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  • leotech541 Jan 11, 2009

    I applied a different work-around, based on Maggix's solution, but using a hotwire method. After disconnecting the wi-fi cable, I plugged the ac adapter back in and the printer initializes normally. While the power is on, I plugged the wi-fi cable back in (cautiously) and reconfigure the Wirelese Setup. This worked fine, and i was able to ping the automatically assigned IP given by my wireless router. However, if I power off the printer, everything on the wi-fi setup is lost and the problemy starts all over again. I suppose, if you have a good ups, the printer can be plugged into it to keep it up and running during power outages. Others having the same issue were trying to reset the nvram. This is doable, if you unplug the power source, disconnect the wi-fi cable, plug in the power source, allow the hp to boot, power off, press n hold the OK and Cancel buttons, then power on.
    HP will then walk you through the initial setup starting with the language setting and so on.



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FYI I was able to fix my problem following the posted solution. You need a tork screwdriver to remove the screws. I just wanted to add that I carefully plugged in my wireless adapeter back in after re-booting the machine while it was on and all systems were back to normal. I was able to print wirelessly again. I re-entered my wireless information though it may not have been necessary.

Richard

Posted on Jun 16, 2009

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I'm sorry but at our office we didn't need the wireless controller, so it's still unplugged and we probably won't change its state since it's not needed.  If, however, someone finds that plugging the connector back in works fine, you're welcome to post on this topic :)

Posted on Aug 30, 2008

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This was solved really well on this blog. It is some problem with the wifi board. If you disconnect it (no so hard and well explained on the blog) you will have network printing over a cable but no wireless.

http://larrycrazyness.blogspot.com/2009/01/hp-fixed.html

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http://larrycrazyness.blogspot.com/2009/01/hp-fixed.html

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SOLUTION:
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  2. Perform a partial reset on the printer. To do this first remove the power supply from the back of the printer. With the power off press and hold the # and 3 keys.
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http://larrycrazyness.blogspot.com/2009/01/hp-fixed.html

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Hp printer


This is what Maggix reported to solve the problem:
"I have found with this printer that the issue is a mis configured Wi-Fi card. Not sure how to fix it so you have wi-fi but if thats not an issue you can unplug the wi-fi card and it will boot and work again. To do this take the back panel off, there will be a bunch of ribbon connectors and plastic wire connectors. There will be one plastic connector set that has 5 or 6 wires and is wrapped in a black sheath. unplug this it is the wi-fi card. plug the machine back in and see if it boots right."

I tried and it works for me. The cable is located in the upper area of the small board on the back of the printer. It's a ribbon cable made of 5-6 coloured wires, all tied together with a black wrap.

Hope it helps

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Try this: it's worked for nearly everone who's tried it. Unfortunantly, you lose your wireless capabilities, but at leat you're not left with a $500 paper weight:

http://larrycrazyness.blogspot.com/2009/01/hp-fixed.html

(It's interesting that with the exception of the original post, this issue is suddendly appearing on numerous sites. Nearly all of the posts occured during the last two months)

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The fix that Maggix sugested worked on my machine. Problem is apparently related to the Wi-Fi card. I unplugged the connector and all is good.

To access the connector remove the rear plastic access panel. To remove take out the two chrome looking screws. Then slide the plastic panel up to release the clips, then pull it out. You may have to play with it a little but it will come off.

The connector is at the very top of the circuit board located at the far LH side of the rear access area. It is the second (2nd) one from the back. It is white and has 5-6 colored wires that then go into a cable loom with heat shrink on the transition. Unplug the connector with pointed nose pliers and tie-wrap it back out of the way so that it cannot accidentilly short to anything.

Now, plug in the printer and see if you get pas the HP splash screen and the scrolling timing bar.

Good luck and thanks to Maggix for the great solution.

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