It connects and the line turns blue for about 1/4" and then disconnects. I've uninstalled on my laptop and reinstalled, but I still can't get it to sync since last month. I have new programs I would like to install for vacation day after tomorrow. Please help. Thanks.
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Re: ActiveSync not syncing
Typically this means you have a firewall enabled. If your using Windows XP SP2, make sure that ActiveSync is in the exceptions tab of the Windows Firewall (control panel->windows firewall->exceptions). If your using Norton Internet Security, right click on the globe icon in the system tray (near the clock on your task bar) and choose disable, the try syncronizing again. If your using McAffee Antivirus or the McAffee Firewall, you could try McAffee for help configuring that OR uninstall McAffee, uninstall ActiveSync the reinstall ActiveSync then install McAffee and do all of your Antivirus and Firewall definitions updates.
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You need activesync http://www.microsoft.com/windowsmobile/en-us/downloads/microsoft/activesync-download.mspx
ActiveSync’s Tools >Add/Remove Programs
screen lists all the programs that have been installed on your device.
To uninstall a program, uncheck the box next to it and click on OK. To
reinstall a program, click on the empty box next to it and click on OK.
Do not click on the Remove button.
Here's how to do it:
If you used ActiveSync to install a
third-party program to your Windows Mobile device, you can uninstall
the program quickly from your PC.
Make sure your Windows Mobile device is connected to your PC and ActiveSync is running.
the PC’s ActiveSync Window, click on Tools >Add/Remove Programs.
This opens the “Add/Remove Programs” dialog box, which displays a list
of third-party programs you have installed on your device.
To uninstall any of the checked programs, click on the box to uncheck it and hit OK—ActiveSync will do the rest.
Reinstalling programs you’ve uninstalled
Once you’ve installed a program using
ActiveSync, the necessary installation files are saved on your PC. If
you uninstall the program as described above, you can use the
Add/Remove Programs menu to reinstall it at a later time. Uninstalled
programs appear in the Add/Remove Programs list as items with unchecked
boxes. To reinstall it, click on the check box next to it and hit OK.
ActiveSync will reinstall the program automatically.
Note that files in CAB format can be
downloaded directly to a device and installed, so they will not appear
in the Add/Remove Programs list. In addition, some freeware programs
are installed by using ActiveSync’s Explorer to copy the program file
to your device. Those also do not appear in the Add/Remove list.
WARNING: Do not click on the “Remove”
button at the bottom of the Add/Remove Programs screen unless you never
again plan on using the program. This completely removes the necessary
installation files from your PC and you won’t be able to reinstall the
program by checking the box.
Try uninstalling the Microsoft Activesync. The Palm website offers the newly, innovated Activesync software available for your device. I would recommend reinstalling Microsoft Activesync from this support site.
What version of ActiveSync are you using? Open ActiveSync on the PC, then open "About ActiveSync" under the "Help" menu - it should be version 4.5. If not, download version 4.5 from Microsoft as a first attempt to fix the problem. If you are using 4.5, try uninstalling/reinstalling again but make sure you do a soft reset (push the pin on the top of the device) before you connect the Ipaq. If this doesn't work let me know and we'll try some other things.
you also have a connection manager on the PDA Itself ( Active sync ) Try syncing from the PDA as Well As The Computer Active Sync Program.
Also make sure if you have a firewall, you allow the PDA into it as a trusted Device.
Mike @ Compurepair.
1 more thing, try on/off the PDA whilst in sync mode.
Hope This Helps.
This could be due to a few issues, try these soloutions in order below:
1) If you have a jacket connected to the ipaq it could be preventing the ipaq from locating correctly on the connector. Remove jacket and try insering again.
2) Check that active sync is set up to detect the device on the usb port. The cradle for the ipaq may have a serial and usb connector. Ensure that just the usb connector is attached to your laptop. Try connecting again.
3) You may need to uninstall the USB cradle if it was connected before installing active sync. Try the following steps if this was the case:
a) unplug the USB cradle
b) uninstall active sync
c)Click start then click control pannel then click system. Then click on the hardware tab.
Look for the device under USB, right click on the device and then select uninstall.
d) restart the laptop
e) Install active sync
f) ONLY after active sync has installed you can now plug the cradle back into the usb socket.
g) Now connect the ipaq, it should now detect it.