Question about HP iPAQ RX3715 Pocket PC

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ActiveSync not syncing

It connects and the line turns blue for about 1/4" and then disconnects. I've uninstalled on my laptop and reinstalled, but I still can't get it to sync since last month. I have new programs I would like to install for vacation day after tomorrow. Please help. Thanks.

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Re: ActiveSync not syncing

Typically this means you have a firewall enabled. If your using Windows XP SP2, make sure that ActiveSync is in the exceptions tab of the Windows Firewall (control panel->windows firewall->exceptions). If your using Norton Internet Security, right click on the globe icon in the system tray (near the clock on your task bar) and choose disable, the try syncronizing again. If your using McAffee Antivirus or the McAffee Firewall, you could try McAffee for help configuring that OR uninstall McAffee, uninstall ActiveSync the reinstall ActiveSync then install McAffee and do all of your Antivirus and Firewall definitions updates.

Posted on Sep 11, 2005

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Guys it's probably down other sync software on your system like phone sync, I had the same problem yesterday, sometime ago I had installed software for my HTC phone, check in add/remove programs & uninstall anything that sync with your computer, then reinstall activesync.

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