Question about HP iPAQ H2215 Pocket PC

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Unresolved items I have some unresolved items on my calendar becuase I'm sync'ing with a different computer. I don't have access to that other computer anymore. How can I clear these out?

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This is more of an ActiveSync problem than an iPaq problem. Don't you just click "Resolve items" and ActiveSync either updates your handheld or the PC depending on which one you choose to get precedence?

Posted on Dec 11, 2007


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When I sync the outlook calendar to my iphone, one of two things happens. 1. If I put an all day event in outlook, it syncs to the iphone a day earlier (both otlook & iphone are on same date &...

Make sure time-zone is the same for both iPhone and the computer.

On iPhone setting > Mail,Contacts,Calendars setting > Time Zone Support, make sure you are choosing the city where you are in.

Otherwise, make sure you have updated the iTunes to 7.5 or later.

Update to iTunes 7.5 or later to resolve this issue. If you're not able to update, continue reading for other options to resolve the issue.
Each Outlook calendar event has an internal property known as "Message Class." When some Outlook plug-ins are installed (such as Live Search Maps), the setting for the Message Class property can change from its default of "IPM.Appointment" to something else. iPhone and iPod touch are only able sync calendar events with the Message Class set to "IPM.Appointment," therefore any calendar events created after installing certain Outlook plugins may no longer sync.
To verify this, examine the property of the Calendar event items for MS Outlook and see if the Message Class shows something other than "IPM.Appointment" in any of the calendar events. To view the Message Class property for your Outlook Calendar events, add the Message Class field as one of the columns in the Current View using these steps:
  1. Open Outlook Calendar on the computer.
  2. Choose View > Current View > Events.
  3. For Windows Vista, choose View > Current View > Customize Current View.
    For Windows XP, choose View > Arrange By > Current View > Customize Current View.
  4. Click the Fields button and choose All Appointment fields from the pop-up menu in the "Select available fields from" section.
  5. In the "Available Fields" column, select "Message Class" and click the Add button.
  6. Click OK.
  7. Click OK.
Now verify that all your calendar events are showing "IPM.Appointment" for the Message Class column. If you have calendar events showing a different value other than "IPM.Appointment" you will need to perform the following steps to fix the issue.
  1. Uninstall any Outlook plugins such as Live Search Maps or other plugins which change the default Message Class "IPM.Appointment" to some other value. Once the plugins have been removed, verify if those calendar events revert back to the Message Class of "IPM.Appointment" so that you can sync the calendar data to iPhone/iPod touch. If you are able to sync, try adding the plugins back one at a time and verify that you are still able to sync.
  2. If removing the Outlook plugins does not change the Message Class value for the calendar events, manually change the Message Class value of those calendar events to "IPM.Appointment." For more information on Message Class and how to change the Message Class fields/value, refer to Microsoft's KB article 201087 How to update existing items in an Outlook folder to use a new custom form
Good luck!

Apr 06, 2010 | Apple iPhone Smartphone

1 Answer

Want to wirless syn with a calendar & contact list for back up. what is the best program to use????

You can use the BlackBerry Desktop Manager to synchronize your organizer data
(calendar entries, contacts, tasks, notes, and memos) between your BlackBerry smartphone and your Mac computer.
In order to synchronize with Microsoft® Entourage, Apple® Sync Services functionality must be turned on in the
Microsoft Entourage application. To accomplish this, complete the following steps:-
note:-Back up information and data before changing any settings on your Mac computer.
1) If the BlackBerry smartphone is connected to the Mac computer, use the Eject option to remove the BlackBerry
smartphone from the Mac computer.
2) Close the BlackBerry Desktop Manager.
3) Open Microsoft Entourage.
4) On the Microsoft Entourage menu bar, go to Entourage > Preferences.
5)Within General Preferences, click Sync Services.
To turn on contact list synchronization, select the Synchronize contacts with Address Book and MobileMe check box
To turn on calendar synchronization, select the Synchronize events and tasks with iCal and MobileMe check box
note:- When Sync Services has been enabled and the OK button is selected, a new dialog window appears with the following choices:

1)Replace Entourage items with Sync Services items.
2)Replace Sync Services items with Entourage items.
3)Merge Entourage items with Sync Services items.
For Additional Information:-
Before the BlackBerry smartphone data is synchronized with the Mac computer, verify that Sync Services is turned
on in the Mac OS X iSync application. This is done by completing the following steps:
1)Open Applications on the Mac computer and click iSync.
2)In the iSync menu, click Preferences.
3)If necessary, select the Enable syncing on this computer check box.

Oct 19, 2009 | RIM BlackBerry Bold 9000 Smartphone

1 Answer

How do I synch outlook 2003 with iphone

You didn't say whether you're trying to sync everything (mail, calendars, contacts) or just some things or one thing (like contacts only). I don't know if you're using an Exchange server or even if you have the info you'll need to sync with an Exchange server.

I have a Windows mobile device (AT&T Tilt) running Outlook 2007 and everything is sync'd. We also started purchasing the iphone for our employees and sync their email, calendar and contacts to their phone.

I could probably give you step-by-step information (based on how I do this for my users at work) if I knew whether you'll use iTunes to do this or Exchange Active Sync and what you want to sync between your phone and outlook. One method (iTunes) will only update your data between Otulook and the phone when you connect it to the computer with Outlook configured on it but, the way we do it at work, they receive email, data, changes, etc in real time.

Try using this link

What you will find here is support topics and instructions for Exchange Active Sync, setting up email accounts, troubleshooting for contact and calendar syncing.

You can also search support on Apple's Web site. Entering the keywords: iphone outlook 2003 will bring up a lot of support info.

You can use iTunes or MobileMe for synchronization. If using iTunes then try this:

You can configure which items are synchronized during a one time set up process. After initial set up, each time you connect the iphone to your computer, the changes made on your computer or device are synchronized.

  1. Connect your iPhone to your computer. iTunes should open automatically.
  2. In iTunes, in the source list, under Devices, click the entry for your iPhone.
  3. Click the Info tab.
  4. Select which items you would like to sync. For example to sync only calendars, under Calendars, you would click Sync calendars from, and then click Outlook.
  5. Do one of the following:
  • To synch all calendars, click All Calendars.
  • To limit the calendars that are synched, click Selected calendars and then click the calendars you want to sync.
6. Click Apply.

Hope this helps!

Thanks for using Fixya and you can let me know how helpful I've been by rating this solution.

Apr 03, 2009 | Apple iPhone Smartphone

1 Answer

New sudden sync problem PDA with laptop.

got start> programs > active sync> open> then connect the usb cable...after phone is detected try to do sync. reinstall active sync can also help.

Oct 02, 2007 | HP iPAQ HX4700 Pocket PC

27 Answers

Sync iphone to outlook

Only way i could get any sync was first strangling the cat,wrapping its limp body round my neck,then getting two pieces of celery of equal length.Soaking these overnight in a mixture of lemon juice and urine.Drink the juice at 2 minutes past twelve on a full moon,insert the celery where the sun dont shine and whilst hopping on one footand circling the p.c with the iphone balancing on my forehead.First few times no joy then bingo synched right off.

hope this helps

Jun 30, 2007 | Apple iPhone Smartphone

1 Answer

ActiveSync 'Unresolved Items'

At some point when I installed some windows updates, my Outlook started asking if I wanted to allow ActiveSync to access Outlook's data and for how long. Do you get a dialogue like this when you sync while Outlook is running? Could it be that when it's not running, you aren't given the dialogue and thus permission is not granted to ActiveSync to access the data?

Sep 11, 2005 | HP iPAQ HX4700 Pocket PC

1 Answer

Unresolved Items when synching

Try the following.... Open Active sync on your PC. Double Click on Calendar. Change the settings such that it syncs only 0 past and 0 future appointments. SYNC (this will clear all calendar items on the IPAQ) Now go back in to those Calendar settings, and set it back to the default which is 2 past weeks and All Future appointments. SYNC (this will now reload all appointments into your Ipaq)

Sep 08, 2005 | HP iPAQ H2215 Pocket PC

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