Voice Mail I'm new to the Vodavi 30 key phone - how do I transfer an outside call to a person's voice mailbbox?

It depends on if it's the voice mail dial by name directory or the directory on the phone system.

Louis at CT Innovations
502-814-5100

The FLASH button is for outside calls. Try the TRANSFER button. If the inside party doesn't answer, press the outside line button that's flashing green. If you have a Panasonic brand voice mail, you can also transfer the call to voice mail with another button.

Carl

Unplug phone system and plug it back in.

You can try unplugging the power supply and phone lines for a few minutes. Then reattach the phone lines and power up to re-boot.
Our Vodavi 5000-00 used to blink off during thunderstorms until it finally fried. This is how we used to reset it.

You have to change the rings from the voice mail server. If you don't know your way around the server, its best to get a local NEC tech although it is fairly simple to navigate. Depends on your skill. Typical default password for the server is NEC

You will need a laptop and a serial cabel to make this change. Yes through COS is where it will need fixed.

the voice mail key is the #1 key on the keypad as well it should have an envelope icon on the keypad as well, just press and hold the #1 key and follow the step by step instructions to setup you voice mail.

I am a Vodavi certified tech. Give me a ring

When you call in from the outside wait for auto attendant to answer. As soon as the "Thank you for calling" starts, press [*], and your mailbox number. If that does not work you may need to put a [#], 165 before the [*], mail box. This is assuming that most voice mail and auto attendant settings are operational and you have a Panasonic KX-TVS voice mail.
If a live person (not to be confused with the living dead) answers, have them transfer you to voice mail and do the whole [#], 165, [*], your mail box thing.