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Unfortunately, this product has a reputation for unreliable operation. Many Amazon users report that they can't get it to work with their TVs. To isolate the problem, try plugging a good set of wired headphones into your television; if you hear nothing, then the TV is at fault. Otherwise, try plugging a different, known-good adapter cable into the TV. If you still don't get sound, then the Genica is broken.
I've had this happen a couple of times in the last 6 months. You can get it to play again by chosing the format option from the settings menu. Of course, then you've lost everything you had loaded on to it. Download your music/audio books again and they will play.
Go into the Settings menu of the Sansa, and change the region to "World" if you live outside the US, and change to "United States" if you live inside the US. Then, go back to the Radio mode and see if there is an icon that looks like a block (technically, a "Stop" sign) - if there is, press up on the clickwheel - it will get your radio off of pause mode. You radio should now work again.
most small devices rely on the wire plugged into the earphones jack to be the antenna to receive the radio signals, so if you are trying to listen to the radio through the builtin speaker without having earphones plugged in, you might just not be getting a signal, and since it is a digital tuner, it probably can tell that you are not getting a signal and so just outputs no sound, not even static.
so try plugging in some headphones if you haven't been doing that.
Have you tried changing the USB format? Go to the settings option on your sandisk and look for USB Mode. Change is to MSC (if that doesn´t work try MTP). When you connect it, it should detect the player.
If it is still on, hold down the power button for about 15 seconds; that should turn it off. Try turning it on again. If it still does not work, turn it off by holding power for 15 seconds, then on again like this:
- Put hold on
- Hold record
- Press power on
This will start recovery mode, follow on-screen instructions. Hope all goes well!!