Question about HP Compaq dc7100 PC Desktop
Robert, thanks so much for answering.
This is the tower chassis as opposed to the other two slimline chassis.
I have gotten as far as downloading the manual from the internet, which has diagrams and instructions on how to install disk drives, CD's and all kinds of other stuff but not a word about modems.
Only in the 'troubleshooting' section is there a mention of the Internet, and their advice is simply, 're-install the modem' , with no diagram.
My thought is, this computer arrived with no modem and I have to buy and install one.
There is a section on "expansion ports" which I take to be the 7 blank metal socket covers on the back of the computer.
Inside the computer, behind the bottom three, is empty space.
Behind the top port is a black thin socket, apx 4" long, says PC1EX16,
below it, a very short 1" black socket PC1EX
The 3rd and 4th sockets are both cream colored, same length as the top
and numbered PC11 and PC12. Would one of these take a modem?
There are many other smaller, color coded square sockets, below and to the left of the memory cards, but I have no diagram of this part of the computer to figure out their purpose.
I use a free dial-up internet service (MetConnect), and have only one ordinary, not DSL, phone line and plug my regular phone into the computer next to the plug for the line from the wall.
There is nothing like a double phone plug on the outside of this new computer, only a phone jack with the double-tv symbol, which I take to be for big offices with their own networks.
While my old computer came with a modem, I found the service improved when I replaced it with one from US Robotics 3095 56K internal fax modem.
Are dial-up modems universal, or do I have to get one specifically for this model computer?
I have yet to power up this computer, because I know it will ask me questions and I want to get my story straight first. Thanks in advance for any guidance.
You should be able to uninstall the modem from your old computer and put it in a pci slot of your new one
... same location as your old computer. you may need to install a driver for it but then you may still have the installation disk.
we will tackle that when you have swapped the modem over. incidentally that other connector was probably a network card... the connector is wider then a phone plug tho it looks the same.
Posted on Aug 29, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Jan 19, 2013 | Computers & Internet
Sep 29, 2011 | HP PAVILION SLIMLINE S7520N AMD Turion 64,...
Sep 14, 2011 | HP Compaq dc7100 Small Form Factor PC...
Oct 12, 2010 | HP Compaq dc7100 PC Desktop
Aug 11, 2010 | HP Hewlett Packard Pavilion Slimline...
Apr 21, 2009 | HP Pavilion Slimline S3123W Desktop PC -...
Mar 31, 2009 | HP Compaq dc7100 PC Desktop
May 27, 2008 | Toshiba Portege 7100 Notebook
748 people viewed this question
Usually answered in minutes!