Question about HP Office Equipment & Supplies

4 Answers

HP 7410 MFP w/wireless. Need to unplug the wireless radio so the firmware will get "un-stuck" and start up the printer. How do I get to the wireless radio internally to disconnect then re-connect ?

Posted by on

  • Rick-Tampa Aug 29, 2008

    Is there anyone out there who can tell me what it takes to find the wireless radio connection internally for this HP7410 so that I can disconnect it then reconnect it?

×

4 Answers

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Genius:

    An expert who has answered 1,000 questions.

  • Master
  • 1,268 Answers

The wireless radio on the printer can't be disabled because its built-in. You need live technical assistance to guide you how to properly update the printer's firmware. Contact HP at 800-4746836

Posted on Aug 29, 2008

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • HP Master
  • 6,487 Answers

The wireless radio on the HP Officejet 7400 series all-in-one is on by default. The blue (wireless radio) light reflects the status of the wireless radio, and therefore remains on while the radio is on. If you connect your HP all-in-one using a USB or Ethernet cable, turn the wireless radio off. For information on turning off the wireless radio and the blue light, see the Network Guide that came with your HP all-in-one.
You can also download the user manual from this link http://www.retrevo.com/search/v2/jsp/downloadPage.jsp?doc=af33fadf5b52cb03ef5ef80ee3eb5a2a&q=HP+Officejet+7410

Hope that helps.........

Posted on Aug 29, 2008

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Master:

    An expert who has achieved Level 3.

  • Master
  • 521 Answers

As what you required is a solvable problem.but technicians help is very much required at your place to do it properly.without any wrong settings applied.as it will not be too costly to call the technician at your place the cost of setting the whole procedure will be under his service charge.not more then that.

pls do rate the solution

thanks.
regards.
fixya expert team

Posted on Aug 29, 2008

  • 1 more comment 
  • tech expert12 Aug 29, 2008

    Q: How do I install and troubleshoot a wireless network ?

    A: Verify the following items prior to installing or troubleshooting a wireless network.



    • Broadband Internet Service Provider (ISP) service is active
    • Router/Access Point supports the type of adapters being used
    • Wired Network Interface Connection (NIC) is active in Device Manager for the computer that is used for configuring the router
    • Wireless NIC is active in Device Manager for computers to be connected wirelessly
    • Version of Windows® is supported by the router and adapter
    • Which version of Service Pack installed on the computer. The Service Pack determines the type of encryption that can be used.
    • Verify that Wireless Zero Configuration is active in MSCONFIG.




    1. Use an RJ-45 cable to connect from the Digital Subscriber Line (DSL) or cable modem to the computer's NIC.


    2. If the wireless NIC adapter is not already disabled, disable the wireless NIC adapter. If the adapter is internal, disable the wireless radio signal. The M275 notebook uses the keystrokes of FN+F7; all other Gateway® notebooks use FN+F2.


    3. From the Start menu, click Run. In the Run dialog box, type: CMD, and then press ENTER. At the command prompt, type: ipconfig, and then press ENTER. Information similar to the following graphic displays:



    4. Verify that the Internet access is active prior to setting up the network. Unless there is a dedicated server on the network, the Internet Protocol (IP) address is set dynamically by the ISP.


    5. Open Internet Explorer® to verify that the Internet connection is active.

      • If the router or cable/DSL modem was replaced recently and then not able to receive the Internet connection, the ISP should be contacted. Some ISPs register the Internet connection to your modem with a specific MAC address. You need to contact them to have the new MAC address registered.



    6. Disconnect the RJ-45 cable from the computer. Connect the cable to the Internet or Wide Area Network (WAN) port on the router.


    7. Connect a RJ-45 cable from the router to the NIC on the computer.

  • tech expert12 Aug 29, 2008






    1. Open the Command Prompt dialog box and complete a release/renew sequence.


      1. From the Start menu, click Run. In the Run dialog box, type: CMD, and then press ENTER. At the command prompt, type: ipconfig, and then press ENTER.

      2. At the command prompt, type: ipconfig /release. The information appears without Default Gateway being populated.
      3. At the command prompt, type: ipconfig /renew. The information appears after a few seconds, with Default Gateway repopulated. Write down the number for Default Gateway.



    2. Wait a few seconds, and then test Internet Explorer.


    3. In the Internet Explorer Address text field, type: http:// followed by the Default Gateway address, and then press ENTER.


    4. In the Logon dialog box, enter the appropriate user name and password. The default settings for the most common routers are listed in the following table:




      Router

      Address

      Username

      Password


      3Com® http://192.168.1.1
      admin
      admin

      D-Link®

      admin


      Linksys®


      00000

      Microsoft® Broadband

      admin
      admin

      NETGEAR®

      admin
      password


    5. Configure the router.


      1. If desired, change the password for accessing the router settings. Save this setting prior to entering the wireless settings.
      2. Change the Service Set Identifier (SSID) (network name) to a non-generic name.
      3. Enable SSID broadcasting. If desired, this can be disabled after access to the wireless network is completed.
      4. Set the channel to one that is not being used by any other 2.4 GHz devices (cordless telephone, etc.) in the vicinity. Common channels used are 6 and 11.
      5. Setting the network to a security mode is recommended. Verify that the method of encryption is supported by all computers that are to connect to the network.
      6. If the cable/DSL modem is also a router, disable Dynamic Host Configuration Protocol (DHCP) on the wireless router.
      7. Save the settings.
      8. Disconnect the RJ-45 cable from the computer.
      9. Enable the wireless NIC adapter. If the adapter is internal, use the keystroke FN+F2 (FN+F7 for the M275), to enable the wireless radio signal.
      10. Open the Command Prompt dialog box and complete a release/renew sequence.
      11. In the systray, right-click the Wireless Network Connection icon. On the General tab, click View Wireless Networks.
      12. In the Wireless Network Connection dialog box, click to select the SSID for the network, and then click Connect.
      13. If the network was secured, a dialog box prompting for the encryption code opens. Enter the encryption code on the first line, and then re-enter it on the second line. Press ENTER.



    6. If a connection is not achieved, open Control Panel, and then open Network Connections.


    7. In the Network Connections window, right-click Wireless Network Connection, and then click Properties.


    8. In the Wireless Network Connections Properties dialog box, click the Wireless Networks tab. On the Wireless Networks tab, in the Preferred networks list, click to select the displayed network. Click Remove, and then click Apply. This forces a recreation of the network wireless network settings.


    9. Open the Command Prompt dialog box and complete a release/renew sequence.


    10. In the systray, right-click the Wireless Network Connection icon, and then click View Available Wireless Networks.


    11. In the Wireless Network Connection dialog box, click to select SSID for the network, and then click Connect.


    12. If the network was secured, a box requesting the encryption code opens. Enter the encryption code on the first line, and then re-enter it on the second line.


    13. If connection is still not achieved, re-enter the router configuration utility. For testing purposes, disable security. Save the settings. Remove the network from Wireless Network Properties again. If this works, either reset the security settings or try a different encryption version.


    14. If using a different utility than Wireless Zero Configuration, open the utility and select Let Windows manage my Wi-Fi (or similar selection). If that option does not exist, remove the utility and reinstall just the driver through Device Manager. Verify Wireless Zero Configuration is active in MSCONFIG.


    15. Open the Command Prompt dialog box and complete a release/renew sequence.


    16. In the systray, right-click the Wireless Network Connection icon, and then click View Available Wireless Networks.


    17. In the Wireless Network Connections dialog box, click to select the SSID for the network, and then click Connect.


    18. If the network was secured, a dialog box prompting for the encryption code opens. Enter the encryption code on the first line and re-enter it on the second line.

    Router/Access Point
    An Access Point can be B, B-G, A, A-B, A-B-G, etc. The correct wireless NIC needs to be used on the correct AP. An 802.11b NIC does not work on an access point that is only 802.11a. In this case it is not even seen. An AP can only be set to work with one type, for example, a B-G AP can only be set to work with G Cards, and so any B cards trying to connect will not work, but can often see the AP since it is on the 2.4 GHz band.







  • tech expert12 Aug 29, 2008

    go to this link for the for the step by step directions with photos of which page will open and what to click when to click.

    http://support.gateway.com/s/Mobile/SHAR...



    pls do rate the solution

    thanks.
    regards.
    fixya expert team

×

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • HP Master
  • 13,433 Answers

Hey,

If you can't navigate the printer menus when its stuck, I don't think theres anything else you can do but unplug it and try to update the firmware to solve this kind of a problem, Il look into the firmware

Thanks,
Ekse

Posted on Aug 29, 2008

  • 2 more comments 
  • Ekse Aug 29, 2008

    Hey,



    I just noticed this is a all in one printer you can try the following reset



    A semi-full reset will do the following:
    The user settings to the factory defaults, Language and country settings on some models, Fax logs, Fax headers, Fax speed dial information.

    Reset the All-in-One to the factory default settings by using these instructions:

    1. Unplug the power cable from printer when the printer is powered on and wait for 20 seconds.

    2. Then, press and hold # and 6 while plugging in the power cord.

    Continue holding until it displays Semi Full Reset message in the front panel of the All-in-One.



    Thanks,

    Ekse


  • Ekse Aug 29, 2008

    Hey,



    Seems you will have to contact HP directly for a firmware update or another workaround solution, there doesn't seem to be a firmware update available http://h10025.www1.hp.com/ewfrf/wc/conta...



    Thanks,

    Ekse

  • Ekse Aug 29, 2008

    Are you unable to see my solution?

  • Ekse Sep 03, 2008

    Are you unable to see my solution?


×

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

2 Answers

Hp color laserjet cm1017 mfp 49 service error showing in disply screen and restart the printer


Hp color laserjet cm1017 mfp 49 service error showing in disply screen and restart the printer

Aug 15, 2011 | HP LaserJet CM1017 MFP All-In-One Color...

1 Answer

HP OfficeJet 7410 All-In-One InkJet Printer won't POST


Unplug the power cord from the back of the printer and while its unpluged, press and hold # 6 on the printer together for 30 secs and after 30 secs plug the power cable back into the printer while holding it and then after pluging it release the buttons after 6 secs

Nov 10, 2009 | HP OfficeJet 7410 All-In-One InkJet...

1 Answer

HP 7410 stuck on HP Invent Screen


if you have external jet card remove it and restart

Aug 24, 2009 | HP OfficeJet 7410 All-In-One InkJet...

2 Answers

Error messsage on HP M1522nf MFP "firmware corrupt ready 2 download".... how do i fix this?


1. install M1522nf printer driver PCL5 to any usb port. 2. download latest firmware from www.hp.com 3. run firmware utility and select installed printer from drop down menu.

Sep 07, 2008 | HP Office Equipment & Supplies

Not finding what you are looking for?
Office Equipment & Supplies Logo

Related Topics:

440 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Office Equipment & Supplies Experts

Seeker5211
Seeker5211

Level 3 Expert

1089 Answers

kakima

Level 3 Expert

102366 Answers

mukhtar21 shaikh
mukhtar21 shaikh

Level 3 Expert

2017 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...