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Palm has gotten wet and now will not power on

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  • TCG1011 Aug 29, 2008

    Palm was on my hip when it started raining; believed it may have gotten wet! it will not power on; and it is not resetting either! any suggestions!

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Well if you tried to turn it on before it was completely dried out then it probably shorted out and is not going to work again.

Posted on Aug 29, 2008

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Fell in water, how to dry out and recover?


First DO NOT TURN IT ON NO MATTER WHAT
If you do turn it on when wet then there is a high chance you will short the device
I would lay it out in some towels for a few days and let the water dry out. You can help it by blow drying every so often.
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I entered "Sys 0505" in the Search box on the main Palm support site and got a bunch of hits, one of which is a Palm Knowledge Base article which would suggest that the error might be related to a file (these hits suggest a backlight file though the last four digits of the error are different) which might have gotten onto your TX if you upgraded from an older Palm.

http://tinyurl.com/2vwqq4

http://tinyurl.com/2rq73o

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Another possibility is that the phone is damaged from getting wet or dropped. If this is the case you must let it fully dry out or have it repaired.

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http://kb.palm.com/wps/portal/kb/na/deviceselector/page_en.html#NA

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I think palm will repair it.

http://kb.palm.com/wps/portal/kb/na/tungsten/e2/unlocked/supportservices/page_en.html

Repair Services
Out of warranty repair: If the damage to your device falls outside warranty coverage, or if your device is no longer covered under the limited warranty period, you can arrange for an out-of-warranty repair from Palm. Cost: $149 US ($199 CAN)

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Wish I had better news for you.

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