Question about Xerox WorkCentre C2424DN All-In-One Laser Printer

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Error: Initlializing.........

After power up the machine, lcd displays POST tests, but stuck in the "Initializing...." state. HDD in other machine -ie. laptop- is good. The electronic module fan not start.

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  • tcordes Jan 30, 2009

    "Me too". You can leave it for hours and it never gets past the "initializing". No error code. I do not know if the fan is on or not, or what fan is supposed to come on at that time. I reseated all cables. No help.

    The Xerox phone help says it is the top scanner/panel part, $650 quote. Out of warranty.

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If the fan is not running you most likely have lost either the 24 or 40 volt source which would require replacing the electronic module itself.
The machine never faults out with a XX,XXX,XXX,XXXXX style code.
Like 004,010,045,2333 ??
That is very odd that a code like that does not show up. It can take 15 or 20 minutes to pop up.
But if the fan is not running, there is a missing source voltage.There is no separate low voltage power supply on that machine, and Xerox is horribly expensive on that module. With my discount as a dealer service rep, that module is over $1100 wholesale. It should not be anything related to peripherals

Posted on Aug 30, 2008

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