Question about GE (PSS26MSRSS) Side by Side Refrigerator

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Ice/food defrosting The food is not freezing solid, it is always only partly frozen, and the ice melts, then suddenly re-freezes causing a solid block with a lot of ice elsewhere in the freezer around the food. I have had an engineer (not GE) out to look at it, who said he couldn't find a problem! It is currently turned up to #8. I can't find a local GE specialist engineer in Kent and am getting frustrated. The same thing happened about six months ago and then rectified itself - I had to throw away the contents then and it seems so now - is it terminal?

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  • Julia Parkes Aug 31, 2008

    Thanks for your help, I have another problem - I live in the UK and have never heard of Marcone. I will try to source from another retailer - Thanks again, I am glad it can be fixed and is not terminal. Jules

  • ouds Sep 14, 2008

    Same thing.  I have a 2 yr old GE Profile side-by-side.  About once a week, the ice maker section of the freezer warms and the ice melts and refreezes in the lower secttions of the freezer.  I clean it out, turn it off and on, and the freezer rtns to normal.  Afraid to call GE repairman because undoubtedly they will come out and find nothing wrong at that specific time!  Any suggestions?   Thanks

  • ouds May 11, 2010

    Hello misterfixitj

    your solution looks like it...but - I looked over a parts list for my PSC25MSSA SS (GE sideXside.. bought in 2006) and no defrost cycle timer switch exists. I am ready to (unfortunately) pay the high price for a ten minute fix job to a repairman.. any other ideas? Thanks

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I think it is the defrost cycle timer switch. When it goes bad it sticks open and runs the defrost cycle which temporarily warms the walls of the freezer. Bad thing if it sticks. It is a part that costs about $50 that you can find at an appliance parts store like Marcone. There are two screws and it just plugs in. The simplest thing. It will take you about 5 minutes.

Posted on Aug 30, 2008

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