My computer is on the Black Microsoft Corp page and not progressing any further, someone advised me to Boot is Safe Mode, which I tried to do. Then I got to a screen that said Repair Computer (recommende), so I tried that and got a 0x0 error code and that the system volume on disk is corrupt. After that the computer restarted and went back to the Black Microsoft Corp page and didn't do anything for ten minutes. So i restarted it and did another repair, this time it said that it can't repair automatically and eventually said contact manufacturer for assistance. I have no clue who to call or what to do. Help!
An expert who has achieved level 3 by getting 1000 points
An expert that got 10 achievements.
An expert that got 5 achievements.
An expert who has answered 1,000 questions.
Re: Computer on Black Microsoft Corp Page
This will either be an operating system error/glitch or a failed hard drive. You will need to perform a system repair with your recovery or operating system disc. If the repair doesn't take, then reformat the hard drive and install a new operating system. If the hard drive will not format, or you have any issues during or after the install, then the hard drive has failed and will need replaced.
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Could you describe what exactly you are seeing when you try to turn your computer on? (blank screen, curser blinking in upper rt corner.....) My first instinct would be to insert windows disk (while the computer is on of course) then restart and keep pressing f12 until you get a boot menu. Choose to boot from your optical drive and choose "repair" If this doesn't help, please post a comment letting me know what happened and I will be happy to offer further advise. Cheers...
Restart the laptop then quickly check the black page that appears while the windows is loading , at the end of this page you'll see press (F*) to boot from a CD\Driver then press what ever (F*) and a page will appear press Boot from a driver or something like this then insert the CD PS: that depends on your laptop type but that happens with all type of laptops\computer
It appears that your display works fine until Windows XP loads. Try tapping the key when powering on the laptop. Select boot in safe mode and see if the laptop works.Here's a description of safe mode by Microsoft.
Safe mode is a troubleshooting option for Windows that starts your computer in a limited state. Only the basic files and drivers necessary to run Windows are started. The words "Safe Mode" appear in the corners of the display to identify which Windows
mode you are using. If an existing problem does not reappear when you
start in safe mode, you can eliminate the default settings and basic
device drivers as possible causes.
If you don't know the cause of the problem, you can
use the process of elimination to help you find the problem. Try
starting all of the programs you commonly use, including the programs in
your Startup folder, one by one, to see if a program might be the
cause of the problem.
If your display works in safe mode then you have a video driver issue or virus or software issue.
If purchased in a CD, the information is present on the wrapper, else need to contact microsoft corp. provided the product has been registered with them. Also if registered, can log to MY Account in Microsoft office page in www.microsoft.com and check for the product key.
In case the product has been installed in any other computer it is obtainable.
Furthermore, if in a cd, go to my computer, click open the DVD drive and the product key can be obtained from a text file among the entire list.
. Disconnect your device and any other external devices. Re-boot the machine in safe mode and check the device manager for flags. If you see other devices or flags, red or yellow, remove them. Re-boot the 6000 and allow unit to run a normal boot. Check device manager again for flags. If you are running VISTA, type msconfig at search and in center of page, look for add or remove programs. Highlight and hit the lunch button. Find your TV tuner program and remove it. Close out the utility and reboot the system. Check your device manager again for flags. If OK re-install hardware and drivers. Reload the program. If you still have problems, check microsoft for updates under drivers
Your computer has crashed, as much as i know you will need the a software to boot it up again. I am not an expert in computer software, one of our guys are good at that you he maybe able to help you better.
The error means that the computer is not seeing the hard drive.Hit F10 to get into BIOS and check that your hard drive is showing . If it is hit ESC and tell it to save settings. Then restart the PC.
If your hard drive does not show in BIOS, there is something wrong with it. It may be co-incidental that canceling the scan caused your hard drive to fail.
You can try to do an XP repair. Boot your XP cd: When you boot with the Win XP install CD-ROM, it loads a minimal operating system, similar to DOS, but compatible with Win XP. At the first screen you select install Win XP (not Recovery Console) and at the next screen it will find that you already have Win XP and offer to attempt a repair. This repair should not touch your applications, it just reinstall the Windows files. This is great because when it works you don't need to reinstall all your software. If I could be of further assistance, let me know. If this helps or solves the issue, please rate it. Thanks, Joe