Question about Dell UltraSharp 1907FP 19" LCD Monitor

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USB outlets My monitor is connected to a Dell E521 and for two years I have never been able to get the four USB ports to work. To my knowledge the proper drivers are installed. Maurice Crosswell

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  • Morri Aug 29, 2008

    Yes thanks, all necessary cables are in place

  • Morri Aug 29, 2008

    I,m running XP

  • Morri Aug 30, 2008

    Nothing happens in the "universal Serial Bus Controllers" section but when plugging the cable in,
    "Other devices - USB device" appears in the column above. Likewise when unplugged the "Other devices" disappear

  • Morri Aug 30, 2008

    Unfortunately I've run out of time because I am going away now until the 25th Sept. I hope we can resume then.

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I'm assuming you are speaking of the USB ports on the Monitor?

Do you have the USB cable running from the back of your computer to the back of your monitor? For those ports to work, you need a USB cable that runs from the computer to your monitor. This is a cable in addition to the power cable and the video cable. Verify you have three cables connected.

If you are not speaking about the USB ports on the monitor, please advise...

Posted on Aug 29, 2008

  • 5 more comments 
  • Stephen Aug 29, 2008

    Update: There could possiby be FOUR cables connected if you also have sound in your monitor.

  • Stephen Aug 29, 2008

    What version of Windows are you running? XP or Vista?



    Sorry, I'm assuming you are running Windows.... :)

  • Stephen Aug 29, 2008

    Ok, click on the Start Menu and go up to "My Computer" and "Right" mouse click on it. On the menu that pops up select "Manage". This will bring up the "Computer Management" Screen. From here, select "Device Manager" on the left column.



    On the right window, click the plus "+" sign next to "Universal Serial Bus Controllers". This should list all your USB Ports and some devices.



    At this point, make a mental note of what is there, and if you can, unplug the USB Cable from the back of the monitor to see if any of those items listed dissappear. There should be 1 or more USB Root Hubs that go away. If not, then the hub is not being detected by windows. Plug the cable back in and see if it is detected while you are watching that screen.



    Let me know what you get...

  • Stephen Aug 30, 2008

    Ok, that's helpful. Do they have an icon with them? Like a Question Mark or an Exclamation Mark?

  • Stephen Aug 30, 2008

    The fact that they are in "Other Devices" might indicate the drivers are not installed, or did not install properly. What is the Make and Model number of your monitor?

  • Stephen Aug 30, 2008

    Sorry, one more question. Is there anything currently plugged into any of the four monitor USB outlets?

  • Stephen Aug 31, 2008

    That should be fine. Let me know when you get back. :)

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