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I have a Compaq labtop and when I turn it on, it remains on the Black Microsoft corporation page and won't progress any further. It's not even a year old yet. i can't log on or do anything. Please help!

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This should be under PC Laptops, not desktops.

Start the laptop up. As soon as it starts, keep hitting the F8 key until you get a list of options that includes 'boot in safe mode'.

Try to boot in safe mode and let me know what happens.

Posted on Aug 29, 2008

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4. turn On the notebook and check.

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My search results return a blank white page.


If you are running with Window XP then please see this and follow the instruction given by me:

Use IE 6.0 instead of IE 7.0

or use a new Web Browser such as Firefox or Google chrome, see this Tip posted by Me:

Google Chrome for All XP or Vista user

Let me know in either case if you have any issue remaining, dont vote till you get the solution.

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1 Answer

Computer on Black Microsoft Corp Page


This will either be an operating system error/glitch or a failed hard drive. You will need to perform a system repair with your recovery or operating system disc. If the repair doesn't take, then reformat the hard drive and install a new operating system. If the hard drive will not format, or you have any issues during or after the install, then the hard drive has failed and will need replaced.

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