Question about HP Deskjet 6940 InkJet Printer

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HP product assistant

An 'HP Product assistant window keeps popping up and will not close down when I try to close it. It's been happening the last three days when I've been printing alot. The second window then pops up stating that I need an installation CD to re-install something!!! What is causing this? Hp product assistant keeps trying to configure by gathering required info and then eventually says that i need the installation disk... I place my install disk for the printer into the drive and this seemed to get rid of the pop ups rather than it retrying every so often... However every time i boot up my machine again i have the same problem...!

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  • bsasson1 Aug 30, 2008

    my printer is:deskjet d1460.at control panel shows:lupa virtual printer status:ready.documents:0 when i try to print it fails.can it be that some wirt is out of the place? can i get reply in hebrew?my email is:bsasson1@walla. co.il .thankh

  • jddegnan Sep 18, 2008

    Whenever I start my computer, HP Produt Update tries to load; I cannot cancel it, and eventually it asks me for a disc. The only way to get it to stop is the use the tax manager.

  • Anonymous Dec 09, 2008

    hp all-in-one f2200 does same thing. how do we fix.

  • orange_kor Feb 01, 2009

    same here with my hp F2200,, product assistant always pops up

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I have problem with my hp laptop, when ever i restart the system it is asking insert the hp product assistant disc and then click ok to install, i dont have any other disc other than the one which comes along with printer. please kindly let me how to solve this........

thanks
kishore

Posted on Sep 20, 2008

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Go to lower right to start choose run
type msconfig and hit enter
choose startup tab
go throught check box list to fine hp Product assistant (note: its actual path goes to hpqtra08.exe)
uncheck box. That worked for me on hp f2200 series all-in-one printer

Posted on Dec 09, 2008

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An 'HP Product assistant window keeps popping up and will not close down when I try to close it. It's been happening the last three days when I've been printing alot. The second window then pops up stating that I need an installation CD to re-install something!!! What is causing this?I have the same problem. really anoying! I am having this same problem!!!! What can I delete to fix this~!!!!!!

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