Question about Hitachi 50V500 50 in. HD-Ready LCD Television

2 Answers

Hitachi Faces Dallas Federal Lawsuit Over HD Television Defects Class-action could involve tens of thousands of Hitachi TV owners DALLAS ? The Law Offices of Heygood, Orr, Reyes, Pearson & Bartolomei in Dallas has filed a lawsuit against the American subsidiary of Japanese consumer electronics giant Hitachi (NYSE: HIT) over alleged defects in the company?s high-definition television sets. According to the lawsuit, tens of thousands of consumers who bought the high-end TVs may be experiencing the same trouble. Plaintiff Anthony Partida of Dallas says he and other owners of Hitachi?s 50V500A model LCD rear projection television are experiencing a design defect that creates green ?blobs,? red ?blooms,? green haze, blue dots, yellow lines and other color anomalies on their TV screens. The lawsuit, which seeks class-action status on behalf of every owner of the 50V500A model, says the defect makes the televisions useless for their intended purpose. In the lawsuit against Hitachi America Ltd., filed in the United States District Court for the Northern District of Texas, attorneys for Mr. Partida say Hitachi has known of the defect since early 2005, but the company has continued to sell the defective sets. Despite the company?s knowledge of the problem, the lawsuit continues, Hitachi has been unable or unwilling to develop a solution. ?Hitachi has been more than willing to take people?s money for these TV sets and they should be more than willing to fix them,? says attorney Eric D. Pearson of Heygood, Orr, Reyes, Pearson & Bartolomei, who represents Mr. Partida in the case. ?In some cases, people paid $3,500 or more for these TVs. You can?t take that kind of money and deliver a defective product.? Brisbane, Calif.-based Hitachi America is a subsidiary of Tokyo-based Hitachi, Ltd., a telecommunications, electronics, power systems, digital media and consumer products giant that employs more than 400,000 people worldwide. The Law Offices of Heygood, Orr, Reyes, Pearson & Bartolomei is a Texas civil litigation firm representing businesses and individuals in matters involving personal injury claims, contract disputes, business torts, professional negligence and more. More information on Heygood, Orr, Reyes, Pearson & Bartolomei is available at http://www.reyeslaw.com. For more information on the case involving Hitachi television defects, please contact Mark Annick at 800-559-4534, 214-213-1754 (mobile) or mark@androvett.com.

Posted by on

  • 30 more comments 
  • Anonymous Aug 30, 2008

    we have a blue blob and a pinkish tint across the screen. Same is true for cable or DVD picture, so it has to be the TV.

  • Anonymous Sep 03, 2008

    I bought my TV approx. 3 years ago. Had to replace the bulb last year and now I have nice blue glow in the middle of the screen. What a complete waste of money.

  • boilermark Sep 03, 2008

    Anyone have the same problem with the 42V715 LCD model? Is the 42V715 included in the lawsuit?

  • vanrosa30 Sep 05, 2008

    Hello,

    I have the same problem with my Hitachi 50V500. My TV started with a blue line at the top right corner and then disappeared after sometime. Later the whole set became mostly yellow and at first I taught it was my kids who had touched the TV but when I contacted a technician who then confirmed to me that it was the optical light engine that needed replacement which will cost me $650 for the light bulb and $200 for labor. I am now seriously thinking whether to repair this TV or not. This is my email: vanrosa30@hotmail.com

  • npmartin Sep 06, 2008

    I have a blue streak in the upper left of my screen. It seems to be getting larger. I have not taken any action as yet other than to do a little research online. I am assuming that the repair, if it can be done, would be expensive. I have had my TV for a little less than 5 years.



    Neal Martin

    npmartin@sbcglobal.net

  • sbendel Sep 08, 2008

    Yes I have same exact problem.I called a tv repair man and he said I'am

    better off buying a new tv.Hitachi sure took alot of people!

    Steve B

    From OHIO

  • WR8TH Sep 30, 2008

    I have had this 50V500 TV for approx. 4 yrs and just a few days ago I noticed a redish orange bloom / glow almost dead center on my screen. My first thought was the internal color alignment was out or the lamp needed to be replaced. So I started to research and here I am... Please contact me about a resolution or fix!

    Thanks
    Ray Feeny / rafe@zoominternet.net


  • hittv Oct 04, 2008

    I have same problem. I fix Tv last year paying $250 for repair cost and get

    lens, and Mboard from Hitachi for free, finding Hitachi replacement program phone, tech guy was pretty astonished getting my board from Hitachi on my name, and it was fixed; However after 8 month I'm facing same problem again but with convergence problem....

  • jevollmer Oct 08, 2008

    Redish glow in the center of the screen. Was told by a receptionist that it was the light engine guess when a problem is that common the janitor could of told me what it was. Getting it fixed under an extended warranty but shouldn't have too I mean this cost $3300 in Jun 2005. Well the model in question is Hitachi 60v500a and want to be added to the lawsuit. You can reach me at jevollmer@hotmail.com

  • geolast7 Oct 18, 2008

    Hi Mark, I am the owner of a Hitachi 50V500 and have had it repaired under warranty 3 times , I also have other issues with this ,and would like to be included in your help for this problem, Thanks ,

    George Shamey

    P O Box 470844

    Celebration , FL. 34747-0844

    geolast7@yahoo.com

    781-864-1828

  • Anonymous Dec 17, 2008

    I have the same problem with the redish glow. I assumed the lamp was going bad and started researching. I then found out a lot of other people have the same problem with their hitachi 50v500. I would like to be added to your list. It's a shame to pay that kind of money and not be able to enjoy the tv. I have two kids and we cant enjoy all the christmas shows because the color on the tv is ridiculous. I can be reached at mooresusedcarsllc@verizon .net

  • Anonymous Dec 18, 2008

    I have a red haze that has almost consumed my whole picture. I feel the pain for all the people out there that has had this same problem. Pity a company cant stand behind there product. i will never buy a hitachi product ever again.

  • mikeberko Dec 18, 2008

    I will never buy hitachi products ever again after owning this 50v500. Pity when a company cant stand behind their products.

  • scubaski Dec 23, 2008

    Last night I turned my 60V500 which is the same TV except its the next size larger and I have lost all the reds in the color. Everything is green or blue

  • shpierson Dec 26, 2008

    I have the exact same problem and have had no results from Hitachi or RC Willy in getting it fixed. 


    We purchased this TV from RC Willy back in 2005 (??) and the purple hue started the first year.  We were unaware that this was a problem and thought we would just have to have a tune up visit.  When we spoke with RC Willy, they suggested we contact Hitachi.


    Hitachi customer support was completely evasive and did not have a response nor a replacement part at that time.  Further investigation uncovered more clients with the same problem.  I have been trying to wait this out a bit so that Hitachi could release a new light engine that would - fix - the problem long term.  Obviously - that has not happened and we are stuck with a lemon.


    I want on this list.  We were duped thinking that we were getting a state of the art $4000 HD tv.  Please add me to the list.  (See my email to you.)
    Shawn Pierson

  • Anonymous Dec 27, 2008

    We are having the same problem with the red glow in the middle of the screen. I have the 50V500 that is approx 4yrs old. The red glow has been there for about one year and is not getting bigger. I called Hitachi and one support person told me it was the lamp. I then researched the lamp to find only this may not fix the problem. We I called Hitachi back the support person told me it was no the lamp and I need to call a repair tech to my home.

  • ryounger Dec 29, 2008

    I have a red spot on the tv screen

  • Anonymous Dec 29, 2008

    50v710 had the same problem. The Optical Block (light engine) gets too hot and cooks the lcds inside. It seems to come after a bulb change quite often. I noticed in mine that there is a dust filter on the front side of the Light Engine that gets clogged up with dust over time ... this contibutes to the heat build up. Mine manifested itself after 2 1/2 years as a large yellow spot in the middle of the screen. I replaced the light engine (UX23682) with out of pocket money to fix it. Hopefully Hitachi will be held accountable some day with a class action law suit ruling against them. They obviously know there's a problem ... they're just running from it.

  • tixomir Jan 10, 2009

    I am having red circle issue with my t.v. also. Circuit City replaced light engine 2 years ago for same problem under my extended warranty but now I am not under warranty anymore. I would appreciate any help to get this issue resolved.

  • alexjhtx Jan 10, 2009

    We are looking at the same problem also that developed about a month or two after replacing the lamp. I called Hitachi's help desk and the best he could offer was call a repair service. Not even a reasonable tip or explanation as to what the purple/red streak running across the middle of the screen is. Now I know why there is a class action against them. You can include me in the same also.

  • jwalker13 Jan 21, 2009

    Hitachi 60V500A,red cloud center of screen,optical light engine gone bad,

    out of warranty,paid 3,800.00 four years ago,what to do?

  • thebossefami Jan 25, 2009

    what a piece of **** wish i would of never bought this tv i hope they get whats coming to them. i have the light engine problem and the red blob and the thing just sits in my shed if i was to fix it id be spending another 2 grand 5,000 bucks this this should wippe my *** and eat the toliet paper.i want to thow this thing at the ceo's of hitatchi

  • freyman Jan 31, 2009

    I bought a Hitachi 60V500 60 in HDTV-Ready LCD Television that has the same problems. I have red blurs on the screen and red shadows on every object. I paid over $3500.00 for this television and find it frustrating to not be able to use it. I would like to join the class action lawsuit to hold Hitachi accountable.

  • OUT2PLA Feb 01, 2009

    SAME THING WITH MINE ITS A 55 IN LCD 1.5 YEARS OLD COLOR ENGINE AND BULB BURNED OUT

  • Anonymous Feb 01, 2009

    50v500 brand new 5/2005, red blob. Called Hitachi and they act like they dont know or have heard of this problem and can not help. very upset.

    dixiebet@gmail.com

  • angelafaye19 Feb 14, 2009

    T. V. will not power on. If it does it will shut off after a short period of time.

  • howegirl Apr 06, 2009

    I have the exact same problem! I get headaches watching that stupid thing. Had it repaired once while it was under warranty but it was never really fixed. It's just as bad, if not worse, then when I made the original service call. I contacted the law firm handling the class action suit and they said they are no longer handling. Does anyone know how I can get in on this suit? Thanks!



  • capd1 Apr 24, 2009

    no sound out of my 42V715 model

  • Anonymous Apr 24, 2009

    Same problem with our Hitachi 42V715 projection HDTV. Paid big bucks for it 4 1/2 years ago. Three years later, the screen began to turn yellow - in blobs. The blobs grew. Finally this month, the lamp blew. I put in a new one thinking that the problem was the bulb, but the yellow/green blob is back with a vengeance. After some research, I now need a "light engine" - for even more money than the lamp. To make matters worse, my new lamp blew five days after installation. Now the fix for the problem is costing more than if I went out and bought a new thin flat HDTV. Can I dump this thing at Hitachi Headquarters?

  • Anonymous May 21, 2009

    I have the same problem with my Hitachi 60v500a and am quite angry I bought a new bulb and the problem consists.

  • Chuck Brown Jun 06, 2013

    It's crazy the society in which we live in today!! Lawsuits galore!! Always need to be prepared with a good attorney, especially one in Dallas!http://juanlaw.com

  • Chuck Brown Jun 06, 2013

    It's crazy the society in which we live in today!! Lawsuits galore!! Always need to be prepared with a good attorney, especially one in Dallas!http://juanlaw.com

×

2 Answers

  • Level 1:

    An expert who has achieved level 1.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

Have an extended warranty like me, well even though i did purchase one I still am pissed. I paid $3300 for this set 60v500a and like I suspect many the red cloud just crept up on them until it became a real nusiance. I called Hitachi first but they were unwilling to help at all and tried to tell me it was the bulb, thank god for the internet or I might of believed them (-$400 out of pocket because warranty doesn't cover bulbs). Went to the lawfirms website and sent an email to add me to the many names in the lawsuit hopefully will hear back from them. Was pissed to find out that the repair shop is going to replace the light engine with a refurbished part. Didn't buy a refurbished TV but get a refurbished part well will be keeping a close eye on any red clouds in the future considering I still have a year and a half left on the warranty and will be complaining of any problems. For all others I will be asking the repair man if this is a common problem to share with others. I hope the lawyers hold Hitachi responsible for this, got a lotta nerve selling defective junk to consumers but corporate greed knows no bounds i guess.

Posted on Oct 08, 2008

  • Level 1:

    An expert who has achieved level 1.

    Corporal:

    An expert that has over 10 points.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 5 Answers

I got same problem on 50VS69a

Posted on Sep 05, 2008

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Hitachi 42HDF52 powers on then shutsdown with a yellow light


Sounds like The main power supply regulator section circuit fault. Either it will be a separate board, or the part of main board. Check and replace damaged component/s at its main power regulator [SMPS] section circuit. Contact any service technician. If you wish to get some details; check the site linked here. Pull up older posts. http://electro-medical.blogspot.com/ It will be best to replace the power supply regulator board as card basis rather than making "Surgery" to it; which usually will make loss for both money and time. Even though you can make it right, it will cost around an amount equal to the cost of a new board; including the cost of (spare parts + service charge) More to say, most of the spare parts to it will be difficult to get from open electronic spare part market. This is true to most of the flat panel TV power supply boards; irrespective of its brand and screen size.

Jan 10, 2017 | Hitachi 42HDF52 Television

1 Answer

How to reboot the TV channel


TURN THE TV OFF AND ON BUT DONT DO IT QUICKLY HOLD IT DOWN FOR ABOUT TEN SECONDS AND THEN TURN IT ON

Jan 09, 2017 | Televison & Video

1 Answer

One for all universal remote I need the code to program my seiki tv


here you go


Product Support For One for All Remotes.

Q: I'm trying to set up my cable/satellite/universal remote to work with your television. What is the manufacturer's code for my SEIKI TV?
A: Cable and Satellite content providers control the remote codes, and we apologize for any confusion during the remote programming. Please try the following codes:
DIRECTV - 10178 11687, 10178, 10835, 10056, 10150, 10463, 10156, 11498, 11401, 0178,
Time Warner Cable - 0178
Philips - 0002
Comcast - 11864, 10178, 0060
Cox Communications - 0178
Atlas DVR Device URC - 0178
Bell Remotes & Dish Network - 505, 506, 516, 523, 526, 566, 573, 612, 627, 647, 652, 653, 654, 655, 656, 658, 659, 664, 665, 667, 669, 670, 679, 680, 704, 717, 730, 738
ATT U-verse - 1004
Hitachi - 0002
URC- 2964, 0145
Cablevision customer (optimum)- 004
Bose or universal remotes- LG remote code
Universal Remote - One For All OARC04G 4 Device Universal Remote (Element code)
These codes may not work on some universal remotes. If there is another code listed for SEIKI Digital in your universal remote control guide, please try that code. Refer to the Remote Control Guide under your TV's model number for more information.

Jan 09, 2017 | One For All Televison & Video

1 Answer

I have an old Hitachi wall mounted TV with a diagonal locking bar. How do you release the locking bar?


If you wish to get more details, visit the site linked below. Screen faults of both Plasma and LCD screen are given with details and illustrations. http://electronicshelponline.blogspot..com/

Jan 07, 2017 | Hitachi Televison & Video

1 Answer

I recently got a 51h83 toshiba tv. When i try to hook up my xbox 360 with the hd component cables in the back i get sound but no video. Please help.


WITH THE TOSHIBA 51H83TOSHIBA TV YOU CANT HOOK UP HD CABLES TO THAT SPECIFIC TV FROM YOUR XBOX 360 BECAUSE THE DEVICE ISNT EQUIPPED WITH THAT CAPABILITY

Nov 16, 2016 | Toshiba 51H83 51" Rear Projection...

1 Answer

No Video Or Sound - Stand By Light Flashes 5 Times


If the tv was made before December 2008, there is a capacitor settlement from a class action lawsuit by Samsung. Supposedly (at no charge) they will send a repairman to replace the capacitors.

Nov 27, 2013 | Televison & Video

Not finding what you are looking for?
Hitachi 50V500 50 in. HD-Ready LCD Television Logo

2,050 people viewed this question

Ask a Question

Usually answered in minutes!

Top Hitachi Televison & Video Experts

Jaime Hernandez

Level 3 Expert

2273 Answers

The Knight
The Knight

Level 3 Expert

71088 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17129 Answers

Are you a Hitachi Televison and Video Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...