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My sony dvd player is saying it cannot play disc

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  • Sony Master
  • 19,396 Answers

Try first unplugging power cable for ten minutes, so that if it is just a setting problem it reset and clears the error.
More likely you will have to do the following.

If this happens with one specific disk, then the disk is either scratched, faulty or dirty.
If disk is dirty wash it under tap water (yes under the tap) and dy completely with a soft cloth, taking care no to leave water on the disk. If disk is scratced or damaged there is nothing to do. Do not wash the CD in water if the CD has a paper sticker on it.

If the problems is with all cds, then it is a lens problem.
Try first cleaning lens with a cd cleaner. Repeat the operation a couple of times.

Here is a choice of lens cleaner kits.

If the lens cleaning cd did not work you will need to take apart your DVD by undoing screws at the bottom and removing cover.Then you access the lens pickup and clean the lens with a cotton stick and isopropyl alcohol.

In some rare case the lens pickup is faulty and must be replaced, but this is not frequent.

Thanks for using Fixya

Posted on Aug 29, 2008

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  • Master
  • 4,234 Answers

This can be either a dirty lens or a failing optics assembly. Try opening up the top and cleaning the lens using a cotton swab and alcohol. If that fails to resolve the problem, the optics will need to be replaced. If you can post the model number, I'll get the replacement cost.

Dan

Posted on Aug 29, 2008

6 Suggested Answers

SOURCE: DVD PLAYER NOT READING DISC

i have a magnvox dvd player as the movie is playing half way through the movie start breaking up and freeze up and start a bit and the movie will not start

Posted on Feb 11, 2008

bestdarngood
  • 3037 Answers

SOURCE: Sony DVP-NC675P Multi-disc DVD player will not play dvd's

have you tried cleaning the laser at all?

Posted on Apr 05, 2008

  • 1550 Answers

SOURCE: Sony 5 disc changer DVD

Remove the screws to manually open the player and without disturbing the connection try to remove the dvd . This problem caused by motor ,which is not working properly .

Posted on Oct 23, 2008

  • 36 Answers

SOURCE: DVD PLAYER NOT READING DISC

Well I have been repairing dvd players a while now and the main problem spots are laser ,spindle motor, laser tracking motor and the biggest culprit and un suspecting one the lens cable .....most of them range from the lens cable to the spindle motor though... the constant movement of the lens in watching a whole movie causes the cable to unknowingly and slowly break and if the spindle motor is defective ,on inserting a dvd the disc spins slowly and you may hear the lens chirping ... so you can check those....

Posted on May 19, 2009

  • 1 Answer

SOURCE: dvd "unknown disc" message coming up

When Your DVD shows "LOADING" for quite some time and then if shows "UNKNOWN DISC" or "NO DISC", Open the cover of your DVD Player, Remove the flap over the disc by opening the screws. Remember that you are not keeping your eyes perpendicular to the lens. Now take Colin liquid in an ear buds and rub over the lens. Now with dry end of the bud, rinse it and make it dry. Keep the disc in the space provided for. Put on the Flap over the disc. And try to run it. I hope this would work fine.

Posted on Jul 13, 2009

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
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Posted on Jan 02, 2017

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