My printer (MFC-440CN) keeps going offline. It's hooked via Ethernet cable to my home network. If I disconnect/reconnect the cable it comes online again but after I print it goes offline again. Thanks...
First, try printing while the printer is directly connected to the computer to see if you will get the same behavior from the printer.
If the printer works fine when directly connected to the computer, reconnect the printer via the Ethernet cable and try to perform the "ping of death" (continues ping of the IP Address of the printer).
Using the continues ping, you will see if the communication between the computer and the printer is being interrupted or not. Here's how to perform the ping of death:
DOS Prompt > ping 10.71.x.x -t > hit enter.
On the DOS prompt, you need to type ping and then hit the space bar, followed by the IP address of the printer > space bar > minus t (-t) > Enter.
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If the same problem occurs, then try to uninstall/reinstall the printer driver. If that did not help, try to clear the print spooler on your computer.
Good luck and have a great day!
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