Question about Canon PowerShot SD870 IS Digital Camera

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Battery pack My camera is saying Change Your Battery Pack, but shows that the camera battery is fully charged. Does this mean the battery is defective and should be replaced?

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  • glamour8 Aug 30, 2008

    yeah! same with mine too... am not quite sure if it is battery or camera problem... sigh! to think my cam is just new... I have no choice but to turn on-off so I can use again.. sumtyms i remove and put back the battery so I can use it properly... any help?

  • gr_pavani Sep 12, 2008

    Hi,Mine is a new cam.It worked fine for the first time and the second day when I tried to switch on the cam it showed "change the battery pack" and the LCD monitor is switched off.It didn't even showed the low battery symbol previously.Is this the battery charging problem or with cam?

  • brianmath Sep 14, 2008

    Mine started having the same problem after working well for a year or two. At first, turning off and back on made it work, but now, that doesn't work either.


  • rarejule Nov 17, 2008

    I have tried three different batteries (one new out of the box) and even a new charger and I'm still having this issue. I am in desperate need to resolve this issue soon - will try cleaning the connection points in the camera or calling my local store for more suggestions.

  • hoorayrenee Feb 05, 2009

    Has anyone made any headway on this problem? Our camera is only a few months old and is already doing this.

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Would like to share what i did...by the way, am one of those who posted with same problem last month.... i sent email to Canon customer service but no reply til now...

i simply let the battery drain til the batt indicator is zero or empty.. then i recharged again til full.. when i put back the battery pack, i didn't encounter this prob anymore... whew!

i remember i used to charge my battery even if it is just half empty.. esp when am going to some event and i know with this half-charged-batt will not last as long as i need it... i think its a 'No No' to charge a batt until it is empty... also true with other gadgets like laptop and celfones as others would say...so if u need your gadget to last for long.. buy an extra battery pack instead which will come handy when your batt went empty...

try it!

Posted on Sep 24, 2008

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I don't know if this will work but it worked for my PowerShot A300.

Take a pencil eraser and clean the battery connections inside your camera. Just be sure not to let any eraser flakes inside the camera.

The Canon rep indicated it would work for the A300 ... Not sure why it wouldn't work with yours as well.

Good luck.

Posted on Sep 23, 2008

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