Hi, I'm using an HP Pavillion notebook. I don't have any problem before until last night when I used my built in webcam on Yahoo messenger. It crashes when i invite someone to view my webcam. I also have problems with the call function because I can't call nor receive a call from someone. I tried uninstalling the yahoo messenger and reinstalling it but nothing happened. Please help and thanks for taking time to answer my query.
An expert who has achieved level 2 by getting 100 points
An expert that got 10 achievements.
An expert that got 5 achievements.
An expert that has over 500 points.
Re: built in camera crashes
I, for one, appreciate your sincerity. I hope it is not false. There have been many different versions of YM over the years and most of them would probably work with the newest Operating System to some degree. Have you verified that you are using the latest YM as I suggest the Beta 9 version instead of the non-beta 8.1 version. My recommendations has more to do with security then anything else but since I KNOW that beta 9 works with my built-in webcam it would nice to know you are using a version of YM that I trust and use nearly 24 hours a day. By the way, when you de-install the old YM, kindly remove the Yahoo! folder ( delete the folder after the de-installation and before the re-installation of software ) located under program files as corrupted files can be left after the de-installatin that might and could affect your future re-installation of the software. If this is the only problem you can see, i.e. no other system problems, I will assume you have a clean computer ( one not infected by some virus, etc ) so just do as instructed above and get back to me please.
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
In your control panel you can select system properties and then device manager. If the webcam had a yellow ! then you will need to install or update the drivers. Drivers can be found under the support section at the manufactures website.
(easy way to system properties is windows key + break key)
1. Right click on the webcam entry in the device manager and choose uninstall.
2. While uninstalling select the option to delete the driver software for the device.
3. Restart the notebook and try to use the webcam.
Even if the issue is same then download youcam software from the following link and install it on the notebook. You will get the you cam icon on the desktop and startmenu from where you can access the webcam.
i am using compaq prersario c700 series,and I changed my Os from vista home basic to vista ultimate , and i lost my functioning of webcam. If it is a problem of it's driver then please make me know how to have it.
i hv purchsed HP Pavilion tx1000 notebook pc. it was getinig vy heat due to this region pc was getting shut down. i hv given it to my near by service center. but still it is not working properly. its web cam as (HP pavilion Webcam Driver for Vista v061.001.0005- chicony) driver is also not loaded properly. when opens with net it gives error.
pls help me wht to do?