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Built in camera crashes

Hi, I'm using an HP Pavillion notebook. I don't have any problem before until last night when I used my built in webcam on Yahoo messenger. It crashes when i invite someone to view my webcam. I also have problems with the call function because I can't call nor receive a call from someone. I tried uninstalling the yahoo messenger and reinstalling it but nothing happened. Please help and thanks for taking time to answer my query.

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I, for one, appreciate your sincerity. I hope it is not false. There have been many different versions of YM over the years and most of them would probably work with the newest Operating System to some degree. Have you verified that you are using the latest YM as I suggest the Beta 9 version instead of the non-beta 8.1 version. My recommendations has more to do with security then anything else but since I KNOW that beta 9 works with my built-in webcam it would nice to know you are using a version of YM that I trust and use nearly 24 hours a day. By the way, when you de-install the old YM, kindly remove the Yahoo! folder ( delete the folder after the de-installation and before the re-installation of software ) located under program files as corrupted files can be left after the de-installatin that might and could affect your future re-installation of the software. If this is the only problem you can see, i.e. no other system problems, I will assume you have a clean computer ( one not infected by some virus, etc ) so just do as instructed above and get back to me please.

Posted on Aug 29, 2008

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