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I purose Norton 360 02 and I am having trouble installing it on my computer. When I use teh CD it begins to install the program and the stops saying it can't a file, something like msi. I don't know what this means and the Norton website has not been helpful.

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Hello,

I would suggest removing ALL detected Norton and Symantec products with the Norton Removal Tool for Norton 360 found here.

http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2007080716223439?Open&docid=2005033108162039&nsf=tsgeninfo.nsf&view=docid

After the uninstall of all Norton and Symantec programs you will also want to download the Windows Installer Cleanup Utility found here. The download link is at the bottom of the More Information section,

http://support.microsoft.com/kb/290301

After the utility is installed and ran you will want to remove all Norton and Symantec programs listed in the removal list.

After you remove the programs and restart you should be able to reinstall the Norton 360 program.

I hope this helps. Please remember to rate this information.

Thanks

Posted on Aug 29, 2008

  • S C Aug 30, 2008

    Hello,



    Im sorry that didnt work for you, What error did you receive when you tried to reinstall Norton 360?



    Thanks

×

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I cant open my norton anti virus to type in my product key


How to Activate Norton Antivirus

Step 1:
Uninstall any previous versions of Norton AntiVirus before installing and activating a new version. To do so, click the Windows "Start" button and then "Control Panel."

Step 2:
Double-click "Add or Remove Programs" (Windows XP) to open the "Programs" window. Windows Vista users should instead double-click "Programs and Features."

Step 3:
Find the Norton version you have installed in the list of programs and click "Remove/Uninstall" in Windows XP or "Uninstall" in Windows Vista. Click "Restart Windows Now (Recommended)" when the program removal is complete.

Step 4:
Insert the Norton AntiVirus installation CD into the CD-ROM drive, or, if you downloaded the program from the Internet, double-click the installation file. Click "Install Norton AntiVirus" when the installation wizard opens. Click "Install Options" and click "Browse" if you want select a different location than the default for the program.

Step 5:
Click "User License Agreement." Read it and click "Close" when you are done. Click "Agree and install" to begin the installation. When the installation is complete, Norton AntiVirus will launch automatically.

Step 6:
Click "Activate Now" on the bottom-right corner on the Norton AntiVirus program window. Type in the product key and click "Next." The product key is usually on the installation disc packaging. If you purchased and downloaded the program from the Internet, Symantec will send you an email with your product key.

Step 7:
Type in your email address and click "Next." Type your password if you have a Norton account. Complete "Create a Norton Account" if you do not have an account and click "Next."

Step 8:
Review the subscription details and click "Done" to complete the activation.

Feb 24, 2011 | Symantec Norton AntiVirus 2005 for PC

3 Answers

I have cd for norton antivirus 2008 need instructions on how to do it


1. Preparing before you begin
    1-1 Make sure that your computer has the necessary system requirements.

    * Windows XP Home Edition/Professional
    * Windows Vista (32 and 64-bit) Home basic, Home Premium, Ultimate, Business, Starter Edition

    * 300 MHz or higher processor
    * 256MB RAM
    * 180MB of available hard disk space

    1-2 Remove any other antivirus programs that you currently have installed.
    To remove them, click Start > Control Panel > Add or Remove programs. In the list of current installed programs, click other antivirus or firewall programs, and then click Remove.

    1-3 Make sure that you can connect to the Internet, then close that window.

    1-4 Close all open programs on your computer.

2. Installing and activating Norton AntiVirus

2-1 Do one of the following:
If you install from a CD, insert the CD into the CD-ROM drive.
If you downloaded your copy of Norton AntiVirus, double-click the file that you downloaded.

2-2 In the opening panel, click Install Norton AntiVirus.

2-3 Read the License Agreement, type your Product Key if prompted, and then click I Agree.
If you do not accept the License Agreement, you cannot continue the installation.

2-4 In the Installation Options panel, review the options, and then click Next.

2-5 In the Pre-Install Scan panel, click Start Scan.
The scan takes a few minutes.

2-6 In the Installation Confirmation panel, click Next.

2-7 In the Activation panel, wait for the progress bar to stop, and then click Next.

2-8 If the Norton Account panel appears, do one of the following:
* If you currently have a Norton account, complete the Sign in to an existing Norton Account section.
* If you want to create a new Norton Account, complete the Create a Norton Account section.

2-9 Click Next.

2-10 In the Norton AntiVirus Installation Complete panel, review your subscription details, and then click Finish.

2-11 In the Welcome to LiveUpdate panel, click Next to begin checking for the latest product updates.

2-12 On the next LiveUpdate panel, review the list of available updates, and then click Next to begin the updates.
This process takes a few minutes.

2-13 On the final LiveUpdate panel, click Finish.
A system scan begins automatically. When the scan is complete, the Norton AntiVirus main window opens.

Apr 20, 2008 | Computers & Internet

1 Answer

Norton 360


look first go to control panel and then add remove program then find norton 360 and uninstall it then again install.

Dec 23, 2007 | Computers & Internet

1 Answer

I tried to load norton 360, all in one,cd.door closes and light flashes 12 times ,then clunking noise ,for 10 seconds...then stops.....no window opens to begin installation steps. why does it clunk and my...


Don't worry, Salaski, you can download and install the latest version of Norton 360 from the symantec website. The link to download the Norton360 version 5 is www.norton.com/n360s_5

Regards,
Muhaim

Feb 17, 2011 | Symantec Norton 360 for PC (037648318846)

1 Answer

I need to reinstall,


Start>Control Panel>Add or Remove programs>Remove When the removal process completes, It may be display/asked to restart the computer. There go ahead and restart/reboot at that time.
Now insert the Norton installation CD/DVD into your CD/DVD ROM Drive. The CD/DVD automatically run or launch the installation wizard. But if you downloaded Norton AntiVirus from the Symantec website,double click the installation file and run to begin the installation wizard.Click "Install Options" and click "Browse" if you want to change the default installation location. Click "OK" after making the selection. Make sure that you should complete the download by clicking "next" or follow the instruction to install until it's complete the reinstallation.
All the Best!

Sep 19, 2010 | Symantec Norton 360 for PC (037648318846)

2 Answers

Please guide the steps to install the norton antivirus 360 latest version one user


The easiest way, open your CD drive and with that open shut down your computer. Insert the Disk in the drive and close it then restart the computer. The installation program should start auto automatically as windows starts. The reason I said to shut down then reboot with the disk in the drive is to allow the program to scan your system before windows starts to speed up the install process. If you insert the Disk and close the drive while the computer is on it will auto start and scan the system anyway but it takes longer. Make sure you stop and uninstall any other anti virus programs or Anti Adware programs, such as Spy Bot, you may have running, the Adware programs only need to be closed.

Jul 22, 2010 | Symantec Norton 360 Version 3.0 Full...

1 Answer

Error code 2352


http://service1.symantec.com/SUPPORT/nav.nsf/pfdocs/2003020714354306?Open&docid=2003020714354306&nsf=nav.nsf&view=pfdocs

To run the Microsoft Windows Installer if Norton AntiVirus was installed from the CD
  1. Insert the Norton AntiVirus CD into the CD-ROM drive.
  2. Do one of the following:
    • If the installation program appears, then click Browse the CD
    • If the installation program does not appear, then double-click the My Computer icon on the Windows desktop, and then double-click the CD-ROM drive icon.
  3. Double-click the MSI folder.
  4. Do one of the following:
    • In Windows 98/Me, double-click the WIN9x folder.
    • In Windows 2000/XP, double-click the WINNT folder.
  5. Do one of the following:
    • In Windows 98/Me, double-click the Instmsi.exe file.
    • In Windows 2000/XP, double-click Instmsiw.exe if you have Windows 2000/XP.
  6. In the next dialog box, click Yes.
  7. After the rollback has finished, then reinstall Norton AntiVirus.
    Follow the instruction in Reinstalling your Symantec program after a failed installation or after you see error messages to start the computer without any programs running on startup and then reinstall your Norton program.

If these steps do not fix the problem, then go on to the next section.

To run the Microsoft Windows Installer if Norton AntiVirus was installed from a downloaded version
  1. On the Windows taskbar, click Start > Find (or Search) > Files or Folders.
  2. Ensure that "Look in" is set to the drive where you downloaded Norton AntiVirus, and that "Include subfolders" is checked.
  3. In the "Named" or "Search for..." box, do one of the following:
    • In Windows 98/Me, type the following:

      instmsi.exe
    • In Windows 2000/XP, type the following:

      instmsiw.exe
  4. Click Find Now or Search Now.
    You might see many files with this name. Look for the file with this name that is located in either the Symantec_Norton_AntiVirus_2003 or the your Windows temporary file location depending on your version of Norton AntiVirus.
  5. In the Search Results window, do one of the following, depending on your version of Windows:
    • In Windows 98/Me, double-click Instmsi.exe.
    • In Windows 2000/XP, double-click Instmsiw.exe.
  6. In the next dialog box, click Yes.
    This will undo the changes that were made to your system during the first failed installation.
  7. After the process finishes, then reinstall Norton AntiVirus.
    Follow the instruction in Reinstalling your Symantec program after a failed installation or after you see error messages to start the computer without any programs running on startup and then reinstall your Norton program.

Apr 22, 2009 | Microsoft Windows Vista Home Premium...

1 Answer

Errror 1706 problem


STEP 1 Uninstall the Norton product in which the error occurred kb_tip.gif Before you continue, make sure that you have the installation CDs or downloaded installation files for any Norton products that you want to reinstall. 1
Click Start > Control Panel.
2
Double-click Add or Remove Programs.
3
Click the name of the Norton product. You may need to use the scroll bar to view the entire list.
4
Depending on your version of Windows, click Add/Remove, Change/Remove, or Remove, and follow the prompts.
5
Restart the computer.
STEP 2 Run the Microsoft Windows Installer Clean Up utility 1
Download the Windows Installer Clean Up Utility. DOWNLOAD

2
Click Save to download the Msicuu2.exe file. Save the file to your desktop.
3
If you see a prompt, click Close.
4
Double-click the file and then follow the steps in the Setup wizard to install the utility.
5
Click Start > All Programs > Windows Install Clean Up to run the utility.
6
Press and hold down the Ctrl key, while you click all entries in the list that begin with the following text: - CC - cc - Norton - Symantec - Sym - MSRedist
7
Click Remove.
8
Restart the computer.
STEP 3 Reinstall the Norton product that you uninstalled 1
Do one of the following:
  • If you purchased a CD, insert the CD into the CD-ROM drive, and then click Install Product Name, where Product Name is the name of your Norton product.
  • If you downloaded your copy of Norton product, double-click the file that you downloaded. Unless you saved it elsewhere, the installation file is on the Windows desktop.

2
Follow the on-screen instructions.

Dec 26, 2008 | Symantec Norton AntiVirus 2004 - (Open...

1 Answer

I just purchased Norton 360 2.0 CD to install in my computer. Three hours later - not installed. I have AVG 8.0 that continues to pop up when I initiate the Norton installation, installation tben stops...


Yes you need to uninstall any and all antivirus programs installed on your computer. After uninstalling, make sure to reboot your computer. Do that for each antivirus or internet security software you have installed. Once done, it Norton 360 should install. If you have troubles uninstalling AVG, check their support area on their website. I'm not sure if you have a paid version or the free version but here are the sites for both.

Free - http://free.grisoft.com/ww.help

Paid - http://www.grisoft.com/ww.support

Hope this helps! : )

Jun 19, 2008 | Computers & Internet

3 Answers

Nortan security


Download here :

 

http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2007080716254939?Open&docid=2005033108162039&nsf=tsgeninfo.nsf&view=docid

 

 

 

STEP 1   Before you begin

  • We suggest that you print this page before you start. PRINT

  • This document is for Norton 2006 products. If you have a different product, please go to our main document and choose the product that you have. Then follow the steps in that document.

  • If you have more than one Norton product, be sure to get the product key, CD or installation file for each product that you want to reinstall before running the Norton Removal Tool.

STEP 2   Save your Product Key

kb_note.gif?openimageresource Note

If your Norton 2006 product came pre-installed on your computer, and you are using a limited subscription of 30, 60 or 90 days, you do not have a product key.

If you need to get your product CD or installation file, contact your vendor. Once you have your product CD or installation file, then return here and continue with STEP 3 below.

If the product is currently not installed on your computer, check the Product Key at the back of the CD sleeve, or in the confirmation email that you received from Symantec for your download purchase. Once you write down the Product Key, go to STEP 3.

1 Open your Norton product. 2 In the upper-right corner of the main product window, click Help & Support > Norton Account. 3  Choose one of the following depending on what your product Status is:

  • The Status of my product is "Not Saved"
    You have not yet created a Norton Account. Follow these steps:
    1. Click your Norton product, then click Save Product Key.
    2. Complete the form to create a new Norton Account, then click Submit.
    3. Click Next, then skip to line 5 below.
  • The Status of my product is "Saved"
    Click your Norton product, then click Retrieve Product Key. Then continue with line 4 below.
4 Type in your email address and password for your Norton Account, then click Log on. 5 In the My Products window, click your product, then write down your Product key. You need your product key to reinstall your product later. 6 Close the window, then click OK in the Norton Account window. 7 Close your Norton product, then continue with STEP 3 below.

 

 

 

Here Save the file to the Windows desktop.

2 On the Windows desktop, double-click the Norton Removal Tool icon. 3 Follow the on-screen instructions.  Your computer may be restarted more than once, and you may be asked to repeat some steps after the computer restarts.

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