My E330 does not start up. This happened all of a sudden when I was installing a software upgrade.
The battery indicator light works and battery is charging. However, I cannot switch the PDA on by pressing the on/off button. Does this mean that my screen light is broken?
These last few weeks, I had some trouble with the screen already. Sometimes when I switched of the E330, the light went off (or dimmed) but there was still info to see on the screen...
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It is possible that there is something wrong with the mainboard of you BBpearl, have it checked since you have new batteries as you mentioned then it will be the Mainboard that is left to be checked, you said there is no indicator light at all then the power is not flowing to the mainboard.
I just had this happen to me yesterday. I fought with my phone for about 3 hours removing the battery and trying to restart it. It would take about 5 minutes for it to finally boot and once it did the touch screen would not work. So I did a hard boot and within 5 minutes my phone was back to normal. I lost all my contacts but I just did a restore with the backup software. To do a hard boot hold down the red and green buttons on the front of the phone and push the reset button on the bottom of the phone with the stylus. The reset button is on the right side of the power/usb plug. As I said my phone was back to normal in just a few minutes.
Here is an easy proposal for troubleshooting. Did you push the ON/OFF button for a few seconds? Did you switch the battery and wait between switching a few minutes?
If the pda doesn't work after this troubleshooting you should go to a Service partner because there could be a hardware problem.
Firstly if you have a driver currently installed on your e330 for the GPS system, install it.
(To uninstall - Start => Settings => System (Tab) => Remove Programs.
One of the items in the list should be something like "PL-2303 USB Driver" Highlight it and click remove.
You will probably be prompted for a restart to complete the process)
Next, either reinstall the driver you got originally with the GPS receiver, or if you email me I will send you the one I have got.
You will again need to restart your Pocket PC to complete the installation process.
When you start your Tom Tom software, you may need to configure the GPS receiver. To do this, tap on the bottom right hand side of the screen, where the signal strength meter is and again tap on the signal meter on the next screen (top right corner)
Next, click configure, specify your GPS hardware (I would presume you have a generic NMEA GPS?) click select, select your devices baud rate (again unless you know otherwise, and do consult your GPS receiver manual, I think the generic is 4800 and click done. Now you should have 4 options of how your GPS device connects to your Pocket Pc. The bottom option should say something like "COM4:" Select that one and within a few seconds the GPS Status should spring into life.
When you initialize your Pocket PC, the factory default values are reset to the status as when you originally purchased the Pocket PC e330 or e310.
When you initialise your Pocket PC, all data stored in the memory is deleted. Your Pocket PC's initially installed programs are not deleted.
Before initialization your Pocket PC, remove all storage cards.
To initialize your Pocket PC, please follow the steps:
Turn off the power
Press the power button while pressing and holding the reset switch with the stylus.
Then release the power button
When a screen appears, release the reset switch
When initialization is completed, the Welcome screen appears. Set up the system according to the screen as in the case of startup procedure.
The Toshiba Pocket PC's e310, e330 and e740 are designed to work together with Microsoft Windows 98, Windows 98SE, Millennium, Windows 2000 and Windows XP.
Microsoft Windows NT4.0 is an older operating system, which does not work together with the Toshiba Pocket PC's e310,e330 and e740.
The Toshiba Pocket PC's have a USB and a Infrared interface to communicate with a Computer. Unfortunately, Microsoft Windows NT4.0 does not support USB nor Infrared. Windows NT supports a serial connection, but the serial interface is not available for the Pocket PC's e310,e330 and e740.
There is the possibility to synchronize a PDA over Network or Modem but the ActiveSync Software, which is responsible for the synchronization, will need a "first sync" to establish a "partnership" with the PDA. This "first sync" can only be done via USB.