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Some one changed my password and secret queston on my hotmail.com account how would i beable to change my password without knowing the secret question?

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You need to do a email verification with hotmail to reset

Posted on Aug 29, 2008

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Hello! my account is coloperemia@yahoo.com I


If you're typing your password in and it's not letting you log in. Make sure caps lock is off. If it still won't work then it will ask you for your secret questions/tell phone number. The reason it does this is because when you first created your account you set secret info that only you know and if you ever forget your password or someone else gets it, you can recover your account with the secret info. If someone else has changed your password and you can't remember your recovery i.e 2 questions and cell phone number, unfortunately u will have to make a new email account. Try to remember what they were, I know u probably created it along time ago so chances are u've forgotten. U might want to make sure there's no viruses on ur computer too. Download AVG free and run a scan.

Aug 16, 2009 | PC Desktops

1 Answer

I have recently been hospitalised and have a memory loss problem. I can remember my e mail (hotmail ) address but have forgotten all my password secret question details. As a result of this I am unable to...


You can get a new email from www.gmail.com sign up for a email, and write the details down, hotmail is unlikely to give your account back without spending alot of effort on it... 
so I would personally suggest opening a new account at www.gmail.com and write the details down and you should do great over there. 

Nov 27, 2008 | PC Desktops

2 Answers

Someone has hacked into my sons msn and sent abusive msgs to his friends he cant get back in to his site who do i call for asssistance?


Somehow for whatever reason you've forgotten the password, the answer to your secret question and never set up, or no longer have access to the alternate email address associated with the account. Or your account has been hacked and your password, secret answer and alternate email address have all been changed.
I cannot help you.
Contact your email service provider and tell them what it happening. They should have some way of identifying you, after which they should be able to reset your password. This is typically the approach for pay services - they may verify your identity with your credit card number or some other piece of information they collected at the time you signed up.
Unfortunately, this almost never works for free accounts. Why? Because these accounts are free, there's almost no customer support. You get what you pay for.
Let me be even clearer about that:
If:
You're using a free email service such as HotMail, Yahoo, and others
... and you forgot or lost your password
... and you forgot or lost the answer to your secret question
... and you did not set up an alternate email address, or you lost access to the alternate email address
... and customer service is not responding to you
You are out of luck.
I know of no way to recover your account. I cannot help you.
You absolutely can and should try contacting customer service for the email service you are using - they are the only ones who could help you. But my experience is that they rarely do.
Learn from your mistake.
If you lose access to your account and cannot recover it, you'll want to set up a new account. Learn from this.
Choose good passwords that you will remember. It's tough, given the number of accounts and passwords we all need to remember, but the fact is choosing a hard-to-guess password, and changing it regularly are important steps you can take to avoid someone stealing your account.
Don't share your password with anyone. A number of the account hacks I hear about are the result of trusting someone you shouldn't have.
Remember your secret answer. I'm kind of surprised I even have to say this, but when you create an account that asks you for a secret question and answer, don't treat it lightly. It doesn't have to be true ... just make sure it's something you'll remember in a year or two or ten when (not if) you have a problem.
Set up an alternate email address. This is where password reminders would get emailed to. And remember that if you lose access to your alternate email address, you need to change it in any accounts that reference it.
Don't use "remember me" when logging in. At least, don't use it unless you're positive it's safe. If someone else walks up to the computer (be it in an internet cafe, or in your bedroom or office) and "remember me" is selected ... they can now login as you without knowing your password. And then they can change your password and everything else, locking you out of your own account.
And, perhaps most important of all:
Don't use free email accounts for anything important.

Nov 13, 2008 | PC Desktops

1 Answer

My msn is not letting me on says my password doesnt exist but yit no one knows my password,And when a try to change it the secret question that i am supposed to have is the wrong one


If your secret question is not the one it should be, then you are either trying to get into the wrong account, or someone has guessed the answer to your secret question and changed it, so they now have access to your email account.

You cannot access now, period.
However, *S* This happened to a friend of mine once, and he opened a new email account and sent an email to his OLD account very politely asking for the password so he could get his email back.
Sure enough, he must have been a nice hacker, because he sent him the new password.
He then accessed his account again, and changed the password and the hint question ( to a better one)

The net can be a very surprising place. *s*
Good luck.

Oct 26, 2008 | PC Desktops

2 Answers

Hi, my name is Kaitie and I am trying to regain access to my hotmail account. I tried to log on to my email like normal last week and found my password had been changed, and not by me. I have tried to...


some body has access your email account and has changed the password, this happen when you have forget to logout from your email account, in a cyber cafe or in some place,
now go to the support of hotmail and get your complaint registered to them

how do you like the solution please rate it

Oct 17, 2008 | PC Desktops

1 Answer

I have an email account with hotmail. I changed the password and when I tried to log in I was denied access. I try to retrieve the password giving the information requested with no success. I know the...


have you try to contact the msn regarding to your situation? try to contact them regarding to your problems. the msn or the hotmail is the responsible to that kind of matter. thanks!

Jun 19, 2008 | PC Desktops

1 Answer

My hotmail account password was changed, by someone other than myself. I tried to go to the site for forgot password and when I did the secret question did not work. it then told me to send a password...


Dear mwh8282, there is no way to get in if the account has been hijacked by someone.

Please contact directly the hosting service (Hotmail) and try to sort this out.

Regards
EngineerGR

May 19, 2008 | PC Desktops

4 Answers

Canot sign into hotmail account why


when you go to msn dont try to sign in look for the icon that says choose msn as your home page and down load the information then you can sign in. some internet companies block out certain web sites.

Dec 08, 2007 | Compaq Presario 5000 PC Desktop

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