Question about Garmin Nuvi 660 GPS Receiver

5 Answers

Satellites no longer acquireable

Bought factory refurbished unit 3 weeks ago. Worked great until 4 days ago. Now WILL NOT acquire satellites. Tried all suggestions - webupdater, manual reset to default settings...don't have time to return it before my trip.

Is the chip corrupted or the antenna broken?

Posted by on

  • mssled Aug 29, 2008

    This is not a solution - I already knew that. What can I do to correct the problem without returning it under warranty?

  • mssled Aug 29, 2008

    Without a manual to explain the process and walk me through it I am still left with sending it back. Can any of you tell me how this is done without more expense? Telling me to do it is not a solution.

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5 Answers

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HI,

The Problem is with the antenna and there are no home remedies for it.You will have to get it repaired.

IF you need anymore help let me know.

Posted on Aug 29, 2008

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Hey,

As you have already tried everything there is to try
-Reset
-Firmware update http://www8.garmin.com/products/webupdater/

Antenna possibly broken or the wire is cut. would need to take the unit apart but if you got warranty don't just send it in for service

Thanks,
Ekse

Posted on Aug 29, 2008

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This can be a broken antenna because if the chip is broken you wont be able to do an update.. changing the antenna if its possible for you will be better to check if it will work..

Good luck........

Posted on Aug 29, 2008

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There is no chance for chip to be corrupted .......the problem will be with antenna only .......

Posted on Aug 29, 2008

  • gopinath pasupathy Aug 29, 2008

    better go for an external antenna........

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  • 521 Answers

Both the problems could be there mostly the chip corrupted.

Posted on Aug 29, 2008

  • tech expert12 Aug 29, 2008

    get it repaired or replaced from where u have got .because if too late then they will not do it for u.as this problem is very costly to get it solved.so please get the replace ment or the money back .if u can

    pls do rate the solution

    thanks.
    regards.
    fixya expert team


  • tech expert12 Aug 29, 2008

    itwould be better if you return it for replace ment .as this will give lots of problem further.

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Hello there,
As GPS units are used, data is gathered which helps them acquire satellites quickly at the start of each use. If a device is used daily it should be able to acquire satellites in a minute or less. Using a GPS device while it is outdoors with a clear view of the entire sky is the ideal condition for acquiring satellites. Please know that there can be several different factors that may cause a GPS unit to not acquire satellites:
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Why won't my unit acquire satellites?

If after reading the above article your unit is still having problems, please ensure that your unit's software is up to date. You can do this by using our WebUpdater® program.

If you have tried all of the above suggestions and your unit is still not acquiring satellites, you can perform a master reset by doing the following:

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If your StreetPilot c300 or c500 series device is no longer acquiring satellites please read the article linked below to ensure that this is not being caused by something in your environment:

Why won't my unit acquire satellites?

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Normal 0 false false false MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman"; mso-ansi-language:#0400; mso-fareast-language:#0400; mso-bidi-language:#0400;} As GPS units are used, data is gathered which helps them acquire satellites quickly at the start of each use. If a device is used daily it should be able to acquire satellites in a minute or less. Using a GPS device while it is outdoors with a clear view of the entire sky is the ideal condition for acquiring satellites. Please know that there can be several different factors that may cause a GPS unit to not acquire satellites:
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Normal 0 false false false MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman"; mso-ansi-language:#0400; mso-fareast-language:#0400; mso-bidi-language:#0400;} As GPS units are used, data is gathered which helps them acquire satellites quickly at the start of each use. If a device is used daily it should be able to acquire satellites in a minute or less. Using a GPS device while it is outdoors with a clear view of the entire sky is the ideal condition for acquiring satellites. Please know that there can be several different factors that may cause a GPS unit to not acquire satellites:
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Normal 0 false false false MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman"; mso-ansi-language:#0400; mso-fareast-language:#0400; mso-bidi-language:#0400;} As GPS units are used, data is gathered which helps them acquire satellites quickly at the start of each use. If a device is used daily it should be able to acquire satellites in a minute or less. Using a GPS device while it is outdoors with a clear view of the entire sky is the ideal condition for acquiring satellites. Please know that there can be several different factors that may cause a GPS unit to not acquire satellites:
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Normal 0 false false false MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman"; mso-ansi-language:#0400; mso-fareast-language:#0400; mso-bidi-language:#0400;} As GPS units are used, data is gathered which helps them acquire satellites quickly at the start of each use. If a device is used daily it should be able to acquire satellites in a minute or less. Using a GPS device while it is outdoors with a clear view of the entire sky is the ideal condition for acquiring satellites. Please know that there can be several different factors that may cause a GPS unit to not acquire satellites:
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  • If you have just finished updating the software in your unit or you have performed a master reset, your unit may take 3-5 minutes to acquire while outdoors as the data that is used to locate satellites may have been erased.
  • If your unit has traveled over 500 miles while turned off or not tracking your travel, it may take 3-5 minutes to acquire even in ideal conditions.
  • If your vehicle has a protective coating on its windshield or electronic devices which interfere with the unit receiving signal, your unit may need an external antenna* in order to acquire satellites.
    • If you suspect this to be an issue, try taking the unit outside of the vehicle with a clear view of the sky for 3-5 minutes so that the unit can acquire satellites. If your unit loses satellites once moved back into your vehicle you will most likely need an external antenna*.
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1 Answer

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Normal 0 false false false MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman"; mso-ansi-language:#0400; mso-fareast-language:#0400; mso-bidi-language:#0400;} As GPS units are used, data is gathered which helps them acquire satellites quickly at the start of each use. If a device is used daily it should be able to acquire satellites in a minute or less. Using a GPS device while it is outdoors with a clear view of the entire sky is the ideal condition for acquiring satellites. Please know that there can be several different factors that may cause a GPS unit to not acquire satellites:
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  • If your unit has not been used for an extended period of time (more then a month), it may take 3-5 minutes to acquire satellites.
  • If your unit is indoors, it may not acquire satellites. Even standing next to a window indoors will block a majority of the sky which is needed for a device to locate and lock onto a satellite signal.
  • If you have just finished updating the software in your unit or you have performed a master reset, your unit may take 3-5 minutes to acquire while outdoors as the data that is used to locate satellites may have been erased.
  • If your unit has traveled over 500 miles while turned off or not tracking your travel, it may take 3-5 minutes to acquire even in ideal conditions.
  • If your vehicle has a protective coating on its windshield or electronic devices which interfere with the unit receiving signal, your unit may need an external antenna* in order to acquire satellites.
    • If you suspect this to be an issue, try taking the unit outside of the vehicle with a clear view of the sky for 3-5 minutes so that the unit can acquire satellites. If your unit loses satellites once moved back into your vehicle you will most likely need an external antenna*.
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1 Answer

Hello i have the garmin 250 i had brought it on the water a few weeks ago and as soon as i got of the water it has a question mark and says aquiring satatiles but never picks up a signal and doesnt work...


Question: Why won't my unit acquire satellites?
--> Answer: There are a several different factors that can cause a GPS unit to not acquire satellites:
  • If your unit is indoors, it may not acquire satellites.
  • If your unit is trying to acquire satellites for the first time, it is normal for it to take a while to establish its initial position.
  • If you have just finished updating the software in your unit or you have performed a master reset, your unit may take longer than normal to acquire.
  • If your unit has traveled a long distance while turned off or not tracking your travel, it may take a longer period of time to acquire.
  • If your unit has not been used for an extended period of time, it may take a longer period of time to acquire.
  • If your vehicle has a protective coating on its windshield or electronic devices which interfere with the unit receiving signal, you may need an external antenna.
If your unit is not acquiring satellites, it is recommended that you place the unit in a stationary position where it has a clear view of the sky. In some cases it may be necessary to take the unit outside of your vehicle as certain vehicles inhibit the unit from acquiring satellites. As the unit receives signal from the satellites, it will begin to lock on to them individually until it has acquired enough information to establish your position.

If your unit is still having trouble acquiring satellites, please ensure that it has the latest version of operating software. You can do this using our WebUpdater program which can be found at the following link:

http://www.garmin.com/products/webupdater/howtoinstall.jsp

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