Question about Samsung ML 2010 Laser Printer

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Loud whine/buzz/wail, nothing prints

I was about 30 sheets into a new toner cartridge. The first pages printed fine. But on the last printed sheet, a few words were grayed on separated lines. It wasn't a blotchy effect, but very neat--in fact at first I thought I'd changed the colors of those words from black to gray by accident.

Nothing has printed since. You know how when you turn the printer on it's silent for a while, then makes a rotating sound as part of its warmup? Well, during the rotating sound part it now makes a loud complaining whine/buzz/wail, then stops doing anything and the red light turns on. Sometimes there are a couple of cracking noises before the wail, like something's coming free and hitting something else inside.

After reading some of the other posts I'm going to try taking as much apart as I can and looking for mini-jams. Any other ideas?

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  • Anonymous Sep 02, 2008

    I have recently changed the cartridge and now the printer has ceased to work. It begins OK but seems to have difficulty getting the paper to go through, and stops half way, I then remove the paper and take out the cartridge, there are never any other paper jams, I replace the cartridge and it may then print one page before the same problem occurs. Any suggestions ?

  • hitchbend Sep 03, 2008


    After what you said about the leader, I went home and had
    a look, shining a flashlight through the front opening. There’s a square (in cross-section) metal bar
    going across from left to right under the toner cartridge, which passes through
    a small rubber roller around the center of the printer. I assume this is the leader you
    mentioned. On the left hand side of the
    printer the bar goes into a white gear, only some of which is visible at any
    given rotation angle.

    I experimented with putting the printer through a few
    warmup cycles, while I watched. (Maybe
    it wasn’t the smart thing to do, but that’s what I did.) Each time, after a short wait, the bar
    rotates a few degrees, while making that knocking/cracking sound two or three
    times, then stops turning. While this
    happens, the toner cartridge vibrates and jumps around. I can tell by feeling that the vibration is
    strongest on the left hand (gear) side of the printer. When the bar stops rotating, the knocking
    stops, the toner cartridge stops vibrating, but the wail/hum continues.

    I put the printer through several of these cycles, so
    that I could get the gear to make a full rotation, so I could check it for
    damage. (I forgot that I’d had the cover
    off before, and could see there was no damage.)
    Each time the same thing happened.

    Does that information help?

  • summersover Sep 09, 2008

    I have exactly the same problem as hitchbend. When it warms up I hear a couple thwacks and you can see the toner cartridge jump around like it wants to get out. Nobody has any solutions? Is there a better website to check, where the people know more?



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Well your leader (lead head) could be jammed or off of its track. The leader should sit on a steel/aluminum rod and it should run under the front of the cartridge. If its gearings are out of sink you can get the cracking sounds you're describing and the whining probably the motor that powers the leader having no resistance and going way too fast for what it is supposed to do. I'd look for a broken sprocket or gear. 

Posted on Sep 01, 2008


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