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I have windows Xp running on my desktop. Had no issues starting it up and working on it until a couple of days ago when suddenly it won't let me get past the initial logon screen, where it prompts me for a password (didn't used to before) and says domain blah-blah missing. Just won't let me go past it. Not even in safe mode. What do I do?

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At the logon screen, click advanced options, you might have three options here.
User name
and a third one, Is there a dropdown option here, if so see is there an option to "log on to this PC"
have a look and let me know

Posted on Aug 29, 2008

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You have provided some good information, but more detail is needed.

Is the system still under warranty? How long ago did this start? Have you added any new hardware or software?

Your reboot issue might not be hard drive or MBR related. Disconnect everything not needed for booting. Even disconnect keyboard and mouse to see if it will get to the Windows Desktop.

If that works, start adding until you get the reboot problem again.

If none of that helps and you need to recover data from the computer, buy or borrow a hard drive you can boot to for the computer and when you are able to boot to Windows, you can back up your important data, then wipe the drive and reload Windows or leave it blank as extra storage capacity depending upon your desire or circumstances.

Let me know if you have questions.


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