Hey edwards879,
It sounds like the remote needs to be addressed to the receiver.
I have provided the steps below to assist you with that, you can also check out this link: http://www.dishnetwork.com/SupportSection/remote-setup
Addressing Remote to Receiver:
1.) Go to System Info screen.
2.) Hold down the SAT button until all mode lights light up.
3.) Enter a number between 1 and 15 using the numeric keypad on the remote.
4.) Press the pound (#) button.
5.) Once the SAT button blinks three times, press record.
6.) Test remote and see if works.
If you reprogram it and it still doesn't work the remote may need to be replaced. If that's the case or if you have any other questions let me know!
Tommy Faust
DISH Network
I have a remote for adjustable bed that won't work. I know it is the remote, because I put a new 9V battery in and the red light doesn't come on. Model No:R2-T3. FCC ID: MGB _R2-T (03-680252-03). I see someone posted the same problem and don't see any recommendation to fix or replace it.
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