Dell 5100cn Laser Printer Logo
Susan Meyers Posted on Jul 20, 2011

All of a sudden the printer stopped printing in color. We changed the lowest color cartridge (still has 10% on it, according to the online page for the printer), and that didn't help. The online page for the printer indicates that "PCL Color Mode" is set to Black - could that be the problem? We used the Menu key on the printer to reset the printer to default settings, and that didn't help.

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ximu

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  • Posted on Jul 20, 2011
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It seems to me a logical problem. Not hardware. Wich software are you using to print? CorelDraw? If so, in the miscelaneous tab in the printing settings (ctrl+e), check if the option "bitmap output" is not in the "grey scale" mode.

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