Question about Canon PIXMA iP8500 InkJet Photo Printer

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Error Number : 300 The printer does not respond. Make sure that the printer is plugged in, powered-on, and properly connected to your computer.

Hi- Could you help me get my printer working?  THe printer is on and I am pretty positive that it is added as a printer on my computer.  I am working on an imac. Thanks Lisa

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  • palmergs Dec 13, 2008

    Same problem. Mac Pro laptop wireless connection to AirPort. Printer is network connected to AirPort.

    Interestingly, I can print the test page (using the canon utilities) through the wireless connection AND I can scan into PhotoShop using the wireless connection. But, as of yet I cannot print from an application .


  • Jayheypete Jan 04, 2009

    I have the exact same message when I try to print from an application. I am running a Canon MP180 through a USB port into my MacBook. I can scan using MP Navigator and all diagnostic tests of the printer come out clean. 

  • Anonymous Mar 01, 2009

    Sweet I didn't type anything but I had the same problem.. . . and your solution worked thx!

  • Jo Smith
    Jo Smith May 06, 2014

    i too have this problem. I cant however even print a test page. but the printer is installed on the mac as I can see it, but there is someow a glitch? in getting the message to where it needs to be..

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I had this problem with a Canon IP5200R connecting to a Mac Book Pro running Leopard. I had setup the printer as per instructions using the setup utility, could print a test page using the utils but could not print from an app.

My solution was to delete the printer (System Prefs > Print & Fax) listed in the system preferences and then re-add by clicking the '+' in the pref panel, then selecting 'More Printers' from the popup window. If you have the printer connected to the network correctly it should show up and you can simply re-add it. My printing now works correctly.

Posted on Jan 25, 2009

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Thank you DrinkingBudy! That cleared things up!

Posted on Feb 15, 2009

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