Question about Sony Handycam DCR-TRV480 Digital Camcorder
I seem to have the same problem as alot of other users out there. Camcorder not recognizing tapes, and tape tray not wanting to close. I saw you offer a service manual for this unit, and wanted to know how I might get a copy as well.
jjcurry at gmail dot com
This is what worked for me. I recharge the battery (with the tray still open), then I removed the battery. Replaced the battery and tried again. It worked this time. Apparently, it is a problem relating to the battery being fully charged. Good luck.
Posted on Mar 14, 2009
I have experienced the same problem. Like Microdac's solution, I recharged the battery, removed the re-charge cord, switched the unit on and, suddenly, the tape tray retracted and the camera became operable again.
Posted on Jul 05, 2009
I didn't even have to recharge mine. I just took the battery off for a minute and put it back on and it worked. I was just getting ready to take the whole thing apart to see if something was bent or something. Thank you so much. What an awesome resource
Posted on Jul 21, 2009
I've shared a solution for a semi-related problem where the system won't read a specific tape. Here: http://www.fixya.com/support/t764138-reinsert_cassette
That problem and this one have happened simultaneously to me.
However, if you are ONLY getting the stuck door problem, where the tape door is in the open position and the mechanism won't automatically, nor forcefully, close again (even though the eject/open mechanism still attempts to open) YES it IS as simple as popping the battery off and putting it back on. It should close fine after that.
I just confirmed it again right now, as the problem has returned to me a couple years later.
Posted on Sep 19, 2010
a 6ya Expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to an Expert (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Try removing the battery for a few seconds, and then re-inserting. This seems to reset something on my DCR-TRV20, and it starts closing properly.
Posted on Apr 26, 2009
I got the tape to eject by removing the battery from the camcorder, putting it back on so that the tape would go back inside the camera. Then I had the tape eject again. Several times the tape would not be ejected but I repeated my steps until the camera released the tape.
Posted on Nov 17, 2009
SOURCE: loading tapes
Sony HDR models that the carriage won't close is caused by the mode switch on the chassis. The mode switch controls the cameras function for loading and loading of the cassette. Basically tells the electronics what is happening. This becomes dirty and causes the chassis not to complete it's cycle on eject. Thus staying open. It has no idea where the mechanism is at this time. It can be cleaned and realigned but the chassis needs to be removed to get at it. Definitely a service depot repair. Sorry!
Posted on May 02, 2011
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