Question about SimpleTech SimpleDrive Portable USB 2.0 60GB 5400rpm 480Mbps USB 2.0 USB 2.0 External (STIUSB2560FT) Hard Drive
Hi have a simple tech- simple drive model 96300-40001-001 w/c is 250 GB . i havent used it for a while maybe for about 6 mos and now it wont work. it lights up when power button is on but then my 2 laptops which i used it for before cant even detect nor recognize it.
help me pls. i need to transfer a magnitude of files so i can reformat my computer.
thanks in advance.
I posted last year when I had this problem (Sept. '08 I think) and I just received an e-mail because when you guys posted today I got an e-mail that the topic updated. After my initail post I solved my problem, but I forgot to come back and post the solution, so here is what happened with mine...
This drive has a manufacturers default. If you don't use it for a while...if you detach it frequently...and/or when you reach a certain amount of space used it requires a certain power source to be used. There is no warning, and this is not stated anywhere, however I did contact the company directly. This problem occurs when the drive is not plugged into the main USB Port in the back/side of your machine. You cannot use a hub or external USB source for power. When you reach any one (or all) of the three points that trigger the drive to stop working the only thing that will enable the device to work properly again is for it to always be plugged into a main port. They are the only ports that have enough power to support the drive. This goes for laptops as well. When using a laptop, you cannot plug the drive into a mini hub, laptop riser, cooling fan, etc., it has to be one of the main ports or there will not be enough power to run the drive.
If your drive has already stopped working, all that is needed to enable it again is to properly shut down and disconnect it and your computer. Then reconnect and power up just like you would initialize it if it were new. As long as it is plugged into a main port you should have no problems. All your data should be fine and you should have no more problems.
Personally, I have had smooth sailing ever since we determined that this was the problem. I hope this helps some of you. Good Luck!!!
Posted on Jan 28, 2009
I'm in the same boat as you with my Simple Drive, same Model number. Unfortunately there is not much you can do about it.. One day mine just didn't turn on, and it worked the day before. I attribute the failure to crappy chips made by ST Corp.
Your only hope is to use a data recovery company to get your data transferred, otherwise it is a paper weight now.
Can you confirm it contains a Seagate 7200.9 Serial ST3250824A?
Posted on Jan 28, 2009
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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