Question about Sentry Fireproof Safe

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We have a model A4887 Sentry fire safe that we had no trouble opening but now it will not close. The bars will not go in far enough to close the safe. The safe has been out of use for sometime now. Is there a quick fix you have to correct the problem.

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  • Anonymous Apr 22, 2009

    I went to get something out of my safe the other day and now it will not close. Its never done this before. I did get it closed but when i try to reopen it it took me forever to get it reopened. Now the the key lock will not lock and the handle will not go back to closed postion.

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A locksmith would tell that you have to enter the combo again in order to retract the bolts so the door will shut.

Posted on Aug 09, 2010

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I have lost the combination for my safe model V330 my model number V330 Sentry safe


  • Open your Sentry safe by typing the five-digit factory code (found in your owner's manual) on the keypad. It's always a good idea to change your combination while the safe is open, so that you don't inadvertently lock yourself out.
  • Delete any existing codes by pressing the "P" key and entering the factory code, followed by "00000." On older safes, press the "PROG" key and entering your factory code twice to delete old codes.
  • Press the "PROG" or "P" key again on your Sentry safe's keypad.
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  • Enter a five-digit code of your choosing within 5 seconds. This is your user code. While the factory code cannot be changed, your user code can be changed as often as you like, and that should be your primary code to open the safe. Only you should know your safe's factory code.
  • Retype the user code to verify it is working, and then close the safe.

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