Question about Paradyne 6381 ADSL2+/ReachDSL Router (6381A3200)

1 Answer

Reach DSL authentication dropping

We have come to a brick wall trying to resolve an issue with Zhone Reach DSL product. The modem & DSLAM never lose link- but authentication drops! The non-Reach DSL modems, which authenticate on the same server, do NOT drop athentication.

We have tried everything we can think of. Checked & verified cable pairs. Tried going to an IP Dslam instead of an ATM Dslam- same results.

Has anyone run into this? Or, can you shoot us some ideas to try?

Thanks

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  • ferozefaroou Oct 23, 2008

    my download speeds are very low

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Eat poop

Posted on Sep 18, 2008

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2 days ago my router seem to lose connection and says theres no modem or internet connection.. and modem is perfectly fine. After i unplug and replug the power, it works for another 5to 20 mins then have...


This is because your router is dropping the connection with your ISP Modem...
It can be even an issue of modem...


To isolate the issue, what you can do is... You can connect your computer directly to the Modem and you can check for any intermittant connectivity...
if you dont have any problem with your modem, then definitely its gonna be the problem with your Belkin Router...

Doing a reset for the router and reconfiguring will resolve the issue in most of the cases...
If in case if it doesnt works, then you can do a firmware update for the router (that would be found in belkin router support website)...
Even then if it is dropping the connection then definitely it is a faulty router...You can ask for a replacement if the product is still under hardware & software warranty...
i work for belkin...
you can reach us any time in 1800-223-5546 if u are calling from USA...
we work 24 X 7....
For any other countries search in www.belkin.com/support

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This zhone 6212-13-200 modem continually connects, disconnects


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make sure all other items that are pluged into the other phone jacks
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last call you isp provider

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Thanks
Ranjit

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hello!

-- who is your internet service provider
-- what is the operating system of your computer?
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i have read the same problem on the supportrix forum and you may try this and see if this help solve your problem. make sure your computer is directly connected to the router

Step 1: Shutdown the computer.
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Step 5: Plug in the router's power cable once the modem’s lights appear stable.
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if this still didnot work, upgrade the firmware of your router and repeat the same steps.
note:
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