Question about HP Photosmart 2610 All-In-One InkJet Printer

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Problems faxing with VoiP

I have a HP 2610 All-in-One. I don't fax very often, but recently I have a need to. Around the same time we got Vonage, I have had difficulty sending faxes; sometimes I need to send them 3-5 times before they go through. Receiving is the same problem.

I've heard others with VoiP have the same trouble. Is there any solution, or am I barking up the wrong tree?

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  • Anonymous Aug 29, 2008

    I also have a Photosmart 2610 all in one and use a dedicated Vonage fax line. I have had to resend faxes on occasion. People have had to resend to me occasionally. Just this week the problem became severe.

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Not exaclty, Becaure VOIP Is a Service provider which supports Digital, and the All-In-One we have is a Unit which detects analog signals the best.
And that is the main reason you are not able to send and receive faxes through VOIP Servies.
First i would recommend you to call Vonage and ask why you are not able to sena a fax through thrie VOIP Services.
They should have a fix for the same, because you pay for their services.
And if in case you call HP and check the same issue, they will also dierct you to call your service provider and clarify the same with them.
One step that you can try is by decreasing the fax speed.
Go to Setup/Menu in the All-In-One, Gop to advance fax setup and reduce the speed to slow and then try.


Good Luck

Posted on Sep 04, 2008

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