Question about Computers & Internet

1 Answer

I have a Maxtor One Touch 4 500G backup device that is not recognized by Windows XP Professional returning the following error message: One of the USB devices attached to this computer has malfunctioned and Windows does not recognize it. For assistance in solving this problem click the message. ASSISTANCE Note: Try connecting the device. If Windows still does not recognize it, replace the device. Please Help! Everything I have from all computers is on this drive.

Posted by on

  • wendyhill Aug 28, 2008

    Thank you sooooo much for trying. This step resulted in same result.I have tried plugging it into ports on front, back and attached hub. Same result. Any other suggestions?

  • wendyhill Aug 29, 2008

    Thanks for commenting. My computer is current, USB ports are all 2.0. Recently, I had a second internal drive installed and 1GB memory. The system now has 2GB memory and 220GB storage between two internal drives Even after additions the backup drive worked. I did however, experience a brief problem with my system when not too long before this occurred my keyboard and mouse operated strangely. Every time I tried to perform a mouse or keyboard operation, everything I passed the cursor over or attempted with keyboard would highlight everything. Af ter letting this frustrate me for a few minutes, I rebooted and all was fine. I didn't immediately experience a problem with my backup until I actually attempted to locate a file on that drive. Sorry I didn't provide enough information. The backup drive worked for 6+ months then failed.

×

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that gotĀ 5 achievements.

    Governor:

    An expert whose answer gotĀ voted for 20 times.

    Hot-Shot:

    An expert who has answered 20 questions.

  • Expert
  • 46 Answers

Try to plug in the usb device in the pport which is at the back of your system. This should work. If not then revert back. 
Thanks

Posted on Aug 28, 2008

  • Sreenath S Kumar Aug 28, 2008

    How old is your system? DO you know the version of USB in your computer?


    These devices need USB 2.0 version. Let me know.

×

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Seagate expansion 2tb


Cause:
This problem is caused by an issue with the Windows 7 Backup and Restore utility when using drives with 4K Logical sector sizes, which are found on WD 2.5 TB and larger external drives. This is different from an "Advanced Format" (AFD) drive which use 4K physical sector sizes. AFD drives should not cause this problem.

Solution:
It is still possible to use a 2.5 TB drive or larger with Windows 7 Backup and Restore, as long as you don't need to use the drive with Windows XP. Using the WD Quick Formatter tool, select the Factory Default configuration to reformat the drive.

Warning: This tool will erase all data on your drive, so take the necessary precautions.
After formatting the drive to Factory Default mode, the drive will be usable in Windows Vista and Windows 7. However, the drive will not be recognized in Windows XP. This is the only way to get Windows 7 Backup and Restore to work correctly.

Jan 30, 2014 | Computers & Internet

1 Answer

Hi - I have a Maxtor One Touch III, 500GB drive (3-4 years old) that has backed up my last 3 computers running Windows XP. I'm now trying to connect it to my new laptop running Windows 7, when I run the...


Hi , it seems the 'error code that you are recieving, is due to a 'connection in the {USB}.
Try "Updating the Driver / Software!"
"Go to this "Website!"
Fill-in necessary information.
ie: Model #, Brand, and or Operating System...

"Select the [Drivers] you need from the "List."

View: OneTouch III EMC Vista Update:

View: OneTouch III USB

Read below:

---> "Updates software to run in Windows Vista/XP/2000"

"Download the Drivers!"

!Important: "Take a 'moment to rate the help', so I can get 'credit' for the work.

Thank you!" - paul7of9
Click here: http://www.seagate.com/ww/v/index.jsp?locale=en-US&name=ot3-downloads&vgnextoid=35c6069f356d3110VgnVCM100000f5ee0a0aRCRD

Mar 15, 2011 | Maxtor One Touch III 500GB FireWire/USB2.0...

2 Answers

Maxtor one touch 750 I/O error


Your xp can't read it. either use other OS or vista. You can format it using vista and win 98 will be perfect to read and backup. only exclude xp out of your maxtor.

Apr 23, 2010 | Computers & Internet

1 Answer

I have windows xp professional and when I run my


If you get the error-message when you try to boot your computer, your disk-drive is either:
1. not connected to the motherboard
2. improperly connected to the motherboard
3. dead/dying, so that the Operating System files on the disk-drive *CANNOT* be read.

So, the computer tries to boot from an "alternative" device (either the 3.5-inch device or the CD-ROM device) -- if you don't have any media inserted into either device, you will get the error-message.

Oct 25, 2009 | Microsoft Windows XP Professional SP2 Full...

1 Answer

Need to install in new system Microsoft xp. I have the Maxtor one touch III 4.00.0083. cannot back up new files.


You do not have the back up utility installed or it is disabled.


You will have to install or enable backup software to accomplish this task. Windows comes with a backup utility, you may have discarded it or disabled it or it could be bad. Backup utilities can be purchased (I use Windows Live) or found on the WWW for a fee or for free. Google backup utility and see what you find.

If you have the Maxtor install disk, I believe there is a backup utility on that CD.

Thanks for clarifying the question.

Thanks for using fixya.com

a

Oct 25, 2009 | Microsoft Windows XP Home Edition

1 Answer

External disk drive full when i try a operator initiated backup


Before runnning the backup please go ahead and run the check disk once..
chkdsk /f/r use this command on the command prompt

Nov 11, 2008 | Maxtor One-touch III Mini 40 GB USB 2.0...

2 Answers

Maxtor OneTouch 4 Mini 250GB External Drive Does not show up on my computer


I have a Onetouch Mini 4, operating fine on two computers with Windows XP but couldn't get it working on Windows 7. I plugged it in and it would be recognized but a message would come up saying there were errors and to scan. Tried scanning and not scanning and couldn't get the drive to work. If I tried to open it would give me the "access denied". I couldn't get to a security tab from a folder as none of them were working.
It ended up that I wasn't listed as an owner nor had any permissions so I needed to be added to the device.

Here is what I did -

System, device manager, disk drives, right click on onetouch, properties, volumes, populate, the select on touch volume, properties, security, advanced, change permissions, add, typed in my user name - hit checked names (it fixed the format), then hit ok.



Then make sure you set the permissions for all the users.

Sep 08, 2008 | Computers & Internet

1 Answer

6-29-2008 I have a Maxtor One Touch 4 Mini that I use to back up files on my desk top and also want to use it to transfer the same files back and forth with my laptop. Both the Desk Top and the Lap...


After following the on-line instructions I replaced the USB cable that came with the Maxtor with a difrent one and now the drive works as it should. I do not know what the problem is with the original USB cable.
Thanks for the follow-up
Glenn Alford
gamafay@aol.com

Jun 29, 2008 | Computers & Internet

1 Answer

Maxtor one touch software


John, try this link and see if it is indeed and newer version than what you currently have: http://www.seagate.com/ww/v/index.jsp?locale=en-US&name=Retrospect_Express_HD_Update_for_Maxtor_OneTouch-FR&vgnextoid=f0ce8b9c4a8ff010VgnVCM100000dd04090aRCRD

Hope this works out.

Mar 26, 2008 | Maxtor Hard Drive

Not finding what you are looking for?
Computers & Internet Logo

Related Topics:

83 people viewed this question

Ask a Question

Usually answered in minutes!

Top Computers & Internet Experts

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

kakima

Level 3 Expert

102366 Answers

David Payne
David Payne

Level 3 Expert

14161 Answers

Are you a Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...