Question about Computers & Internet

1 Answer

Re-install xp hi, my mouse and keyboard don't work  and i was unshure if i re-install xp will it erase my current data and how can i do it so my data wont be erased

Posted by on

  • 5 more comments 
  • jordan king
    jordan king Aug 29, 2008

    um i use the mouse and key board on the notebook and it happend when i did a system restore but it turned of due to power shortage

    (but the keyboard works in the BIOS)

  • jordan king
    jordan king Aug 29, 2008

    the usb ports dont work either 

    when i re-install xp will it erase my current data

  • jordan king
    jordan king Aug 30, 2008

    hi,um?? how can i check a built-in mouse and keyboard

  • jordan king
    jordan king Aug 31, 2008

    yes it works everywere but not in the main desktop it works in BIOS system install

    (i havent re-installed xp yet i just dont want to erase my data)

    (i want to make shure it wont erase my data)

  • jordan king
    jordan king Sep 01, 2008

    there is no settings i can find

    the main question was 

    (if i re-install xp will it erase my current data)

  • jordan king
    jordan king Sep 03, 2008

    toshiba statlite pro 6100

    (is that enough??)

  • jordan king
    jordan king Sep 04, 2008

    thanks its all fixed now


1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that got 5 achievements.


    An expert who has answered 200 questions.


    An expert who has written 20 answers of more than 400 characters.

  • Expert
  • 206 Answers

Are they using PS/2 connectors or USB connectors?

Maybe this could sound ridiculous, but it happened to me once, in the past (when the connectors were the same color). Is it possible the the mouse is connected in the keyboard's port, and vice versa?

Posted on Aug 28, 2008

  • 6 more comments 
  • Elise Lacoursiere
    Elise Lacoursiere Aug 29, 2008

    Okay. It is possible the only the computer's connectors are in trouble due to the power shortage, meaning that you could use an adapter for your mouse and keyboard and connect each of them to a USB port.

  • Elise Lacoursiere
    Elise Lacoursiere Aug 30, 2008

    Well, there something else to try. You can you connect your keyboard and to another computer to check if they still work. Hoping, it is only the keyboard and mouse and not the motherboard the problem.

  • Elise Lacoursiere
    Elise Lacoursiere Aug 30, 2008

    Okay! It's a laptop. Sorry!

    You mentioned that your keyboard works in the BIOS. So, you can move in the different sections of the BIOS configuration with the arrows. Right?

    When you reinstalled your system, were you able to use your mouse and keyboard to answer the questions asked for the configuration?

    One more question: can you restart your computer and press F8 and select the Safe mode?

  • Elise Lacoursiere
    Elise Lacoursiere Aug 30, 2008

    Sorry nadroj12246! I get e-mails from you but not comment in it.

  • Elise Lacoursiere
    Elise Lacoursiere Sep 01, 2008

    Since you can go in the BIOS, is there a place in the BIOS where you can select Default settings.

  • Elise Lacoursiere
    Elise Lacoursiere Sep 01, 2008

    Yes. All the files in the Documents and Settings/(your login name)/My Documents will be lost.

    If you have an other partition on your hard drive, you can save them there.

    Otherwise, I suggest you go to a repair desk and a tech can help you to save your datas.

  • Elise Lacoursiere
    Elise Lacoursiere Sep 01, 2008

    If you could give me more info about your laptop (the brand, the model), that would help me.

  • Elise Lacoursiere
    Elise Lacoursiere Sep 03, 2008

    Re-install the drivers.


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Why does screen go black and keyboard and mouse no longer work?


I'm not sure what Operating System you are using on your PC. But from what I can see, you might be using Windows XP, Vista and/ or 7. This kind of abnormality usually happens when the computer is infected with a Trojan or Malware. Is your antivirus software upto date and functioning well? Scan your PC and clean it fine.

If this still happens, you might be having some malfunctioned hardware; Motherboard, Ram, Keyboard or Mouse. Check these carelefully to ensure that they are working great.

Lastly, if this still happens, your Operating system might be having way too many errors that it might call for a re-installation. Backing up data and doing a clean re-installation might be something to look at.

Please let me know on how it all goes.

Aug 19, 2014 | Gateway Computers & Internet

1 Answer

Ive just reinstalled windows xp and the keyboard and mouse are not responding so i cant access desktpo at all


If both the keyboard and mouse are USB connections then you will have to wait a couple of minutes for the operating system to install the drivers for them, just keep on wiggling the mouse until the cursor moves.

If that does not work please post back.


Nov 22, 2012 | LG Computers & Internet

1 Answer

Found new hardware bubble pops up then mouse and keyboard freze

disconect all the things that is connected to the pc and do them one at a time

Mar 12, 2010 | Dell OptiPlex SX280 PC Desktop

2 Answers

How do I reinstall microsoft xp software. I now have 3 versions on my computer and I don't know how to erase everything on the hard drive in order to just have one version. I really would like to install...

Boot off the XP pro cd. When it asks for which partition you want to install onto, select your main partition and press 'D' to delete the current partition, then follow the prompts to create a new partition in its place. It will no longer complain about previous versions being installed.

WARNING: this will wipe all the data off your PC.

Dec 30, 2009 | Dell Dimension 2400 PC Desktop

1 Answer

No keyboard, mouse, or monitor

try to reinstall your memory card

Jun 18, 2009 | E-Machines eMachines Desktop PC

1 Answer

Wireless mouse and keyboard issues

If you have both sets of keyboard and mouse plugged in, turn off the computer and remove the old mouse and plug in the new mouse. Reboot and if necessary use the keyboard to login. Once windows is loaded let it detect the new mouse and then shut down again. Take out the old keyboard and reboot. You should now be able to use both new pieces without problems.

Jun 09, 2009 | Dell Dimension 5150 (DIM515MIN) PC Desktop

2 Answers

Dell C521 Will boot to User login But cannot use mouse or keyboar

If it is a USB then it should work with any keyboard and mouse. When you say it shuts off after XP loading screen, does the machine power off? have you tried unplugging the mouse and keybaord and let Windows load?

Mar 10, 2009 | Dell Dimension C521 PC Desktop

1 Answer

Keyboard and mouse won't work

Hi , Whats the system configuration .Do you have access to this pc via network or remote access, if you do you can get input drivers from here and install accross the network or by remote.


Jan 09, 2009 | Compaq Presario 5000 PC Desktop

1 Answer

Unable to Open Windows XP

Try these combinations..
windows key + Tab or Alt + Tab

Try Ctrl + Tab

Then Tab or Shift + Tab until you get the the desired account. Then hit Enter

Mar 26, 2008 | Dell Dimension 4500 PC Desktop

1 Answer

Cordless Mouse & Keyboard install I need help

if you have a disc for the new items ,install first,shut down pc, then take the old mouse & keyboard off connect the new wireless ones before rebooting
you may need to sync the mouse & keyboard by holding in the small little button on each item and the reciever unit untill the lights come on indicating it is recieving the signals from both mouse & keyboard.if this does not work put the old mouse back in reboot then go into control panel / mouse, and sellect wireless mouse ,turn off the pc plug the new mouse back in then boot up

good luck

Mar 09, 2008 | Computers & Internet

Not finding what you are looking for?
Computers & Internet Logo

Related Topics:

64 people viewed this question

Ask a Question

Usually answered in minutes!

Top Computers & Internet Experts

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers


Level 3 Expert

100288 Answers

David Payne
David Payne

Level 3 Expert

14160 Answers

Are you a Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides