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Re-install xp hi, my mouse and keyboard don't work  and i was unshure if i re-install xp will it erase my current data and how can i do it so my data wont be erased

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  • 5 more comments 
  • jordan king
    jordan king Aug 29, 2008

    um i use the mouse and key board on the notebook and it happend when i did a system restore but it turned of due to power shortage


    (but the keyboard works in the BIOS)

  • jordan king
    jordan king Aug 29, 2008

    the usb ports dont work either 


    when i re-install xp will it erase my current data

  • jordan king
    jordan king Aug 30, 2008

    hi,um?? how can i check a built-in mouse and keyboard

  • jordan king
    jordan king Aug 31, 2008

    yes it works everywere but not in the main desktop it works in BIOS system install


    (i havent re-installed xp yet i just dont want to erase my data)


    (i want to make shure it wont erase my data)

  • jordan king
    jordan king Sep 01, 2008

    there is no settings i can find


    the main question was 


    (if i re-install xp will it erase my current data)

  • jordan king
    jordan king Sep 03, 2008

    toshiba statlite pro 6100


    (is that enough??)

  • jordan king
    jordan king Sep 04, 2008

    thanks its all fixed now

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Are they using PS/2 connectors or USB connectors?

Maybe this could sound ridiculous, but it happened to me once, in the past (when the connectors were the same color). Is it possible the the mouse is connected in the keyboard's port, and vice versa?

Posted on Aug 28, 2008

  • 6 more comments 
  • Elise Lacoursiere
    Elise Lacoursiere Aug 29, 2008

    Okay. It is possible the only the computer's connectors are in trouble due to the power shortage, meaning that you could use an adapter for your mouse and keyboard and connect each of them to a USB port.

  • Elise Lacoursiere
    Elise Lacoursiere Aug 30, 2008

    Well, there something else to try. You can you connect your keyboard and to another computer to check if they still work. Hoping, it is only the keyboard and mouse and not the motherboard the problem.

  • Elise Lacoursiere
    Elise Lacoursiere Aug 30, 2008

    Okay! It's a laptop. Sorry!

    You mentioned that your keyboard works in the BIOS. So, you can move in the different sections of the BIOS configuration with the arrows. Right?

    When you reinstalled your system, were you able to use your mouse and keyboard to answer the questions asked for the configuration?

    One more question: can you restart your computer and press F8 and select the Safe mode?


  • Elise Lacoursiere
    Elise Lacoursiere Aug 30, 2008

    Sorry nadroj12246! I get e-mails from you but not comment in it.

  • Elise Lacoursiere
    Elise Lacoursiere Sep 01, 2008

    Since you can go in the BIOS, is there a place in the BIOS where you can select Default settings.


  • Elise Lacoursiere
    Elise Lacoursiere Sep 01, 2008

    Yes. All the files in the Documents and Settings/(your login name)/My Documents will be lost.

    If you have an other partition on your hard drive, you can save them there.

    Otherwise, I suggest you go to a repair desk and a tech can help you to save your datas.


  • Elise Lacoursiere
    Elise Lacoursiere Sep 01, 2008

    If you could give me more info about your laptop (the brand, the model), that would help me.

  • Elise Lacoursiere
    Elise Lacoursiere Sep 03, 2008

    Re-install the drivers.

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