Question about Philips GoGear HDD6330 MP3 Player

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I pod my i pod does not turn on or when it does it turns off on me can you help me please

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Hi my philips gogear SA2320 seem to be dead when i plug it to my laptop it recognize it as a memory storage device and I got the full memory (2gb ) I can use it as a flash disk. but no longuer as a mp3 player it doesnt wanna switch on ....i check the battery the button etc...in fact the screen loses it function of displaying information when its pluged to the laptop it doesnt shows the information (drawing of data transfer) like it does before....HELP please i'm looking for a recovery methode or software....(the holding + button doesnt work with me and the Philips device manager didnt recognize it so i cant update either repair) HELP SOS

Posted on Oct 10, 2009

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Recovery Mode for Philips' GoGear
Open the Philips Device Manager (Start à All Programs à Philips Digital Audio Player à SAXXX à Philips Device Manager) and click on the “Repair” tab.  Then click on the “Repair” button to start the repair process.  Most of the time, when your player is in that state, the Device Manager will not recognize that your GoGear is plugged in.  If this is the case: Disconnect the player from the PC, and make sure the mp3 player is turned off. Hold in the volume + button on the mp3 player, and reconnect the player to your pc while holding in the volume + button. Continue holding the volume + for 10-15 seconds until a "Found New Hardware Wizard" pops up. It should recover your device if there isn't anything internally wrong with the player. Warning: this procedure will result in your songs being erased off the player, so they will have to be reloaded.

Philips GoGear Firmware Upgrade
You need to get the latest firmware upgrade from the Philips website:
1. Go to www.philips.com/support
2. Enter your country/language
3. Enter your model # SA6045 or whatever
4. Click on the link for your exact model # (the one w/o the "B" in it)
5. Click on "Software & Drivers"
6. Download the updated "Device/Firmware Manager"
7. Once installed, open the Philips Device Manager
8. Click on the "Update" tab, then the "Update" button (with your mp3 player connected to the computer, of course)
9. Your Mp3 players firmware will update automatically
If you do not have the latest version of the Philips Device Manager installed (the latest is the version from the Philips website), then clicking the "Update" button will give you a false positive saying "The firmware on your device is already up to date."
-Tha Mp3 Doctor

Posted on Sep 14, 2008

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