Question about Sony Cyber-Shot DSC-P31 Digital Camera

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Black LCD screen on camera

I have a sony cybershot DSC-P31. I have it for a little over a year. All of a sudden the lcd sceen is black. It will show the pictures on the memory stick, but nothing else. Does anyone know what the problem is? There is no lens cap on this type of camera.

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Re: Black LCD screen on camera

Definitely sounds a defective CCD imager. If so, Sony should fix this for you for free, including free shipping both ways. This is regardless of your camera's warranty status. Please check the following link for more info:
http://camerarepair.blogspot.com/2007/11/sony-konica-minolta-cameras.html
Applicable cameras include:
Cyber-shot DSC-F717, F88, P10, M1, P12, P2, P31, P32, P51, P52, P7, P71, P72, P8, P92, T1, T11, T3, T33, U10, U20, U30, U40, U50, U60, V1

CD Mavica MVC-CD250, CD400, CD500, and FD Mavica MVC-FD100, FD200

Posted on Nov 17, 2007

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Re: Black LCD screen on camera

SONY RECALL your camera is on Sony's recall list...I have the same problem on a different model. Sony is sending me a UPS label and will pay for ALL repairs...I originally called their tech support and they did not tell me about the recall..my local camera shop told me there was a huge recall...so I called sony again and suddenly they are fixing it for free. Just call them and say " I am calling about the recall" SONY 1-800-222-7669

Posted on Aug 31, 2007

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Re: Black LCD screen on camera

Are you willing to open it up and look for any "connectors" to wiggle and then put it back together? I "saved" my Canon Digital Elph from an untimely end by doing that. Connectors are usually where such things fail. You acn try the only two things you can control - Fresh batteries and different memory card. If you see the bad image before you take the photo, the memory card is not involved at that time. With the high prices for digital camera repairs, it may be time to shop for a replacement. In closing, if you used it as a web cam, it could have expired.

Posted on Sep 08, 2005

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Re: Black LCD screen on camera

Hi! Just had the same problem (black display) on a Pentax Optio 330GS(?). I moved my hand in front of it and took pictures of things but nothing happened. Then my girlfriend tried to point it to a lamp, and all-of-a-sudden it kinda woke up from a screensaver or something. So weird, but it worked. Perhaps it needs enough light in order to start using the display and lens. I couldn't take any pictures when the LCD was black. So, try pointing it towards a strong light source before you break your camera.

Posted on Sep 08, 2005

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This sounds like it might be a defective CCD imager. If so, Sony should fix this for you for free, including free shipping both ways. This is regardless of your camera's warranty status. Please check the following link for more info:

http://camerarepair.blogspot.com/2007/11/sony-konica-minolta-cameras.html

Applicable cameras include:
Cyber-shot DSC-F717, F88, P10, M1, P12, P2, P31, P32, P51, P52, P7, P71, P72, P8, P92, T1, T11, T3, T33, U10, U20, U30, U40, U50, U60, V1

CD Mavica MVC-CD250, CD400, CD500, and FD Mavica MVC-FD100, FD200

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Black LCD screen on camera


Just had the same problem (black display). I moved my hand in front of it and took pictures of things but nothing happened. Then my girlfriend tried to point it to a lamp, and all-of-a-sudden it kinda woke up from a screensaver or something. So weird, but it worked. Perhaps it needs enough light in order to start using the display and lens. I couldn't take any pictures when the LCD was black. So, try pointing it towards a strong light source before you break your camera.

Aug 30, 2005 | Pentax Optio 330GS Digital Camera

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