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Ref: HP LaserJet 3050 - Formatter #G866MVD - Serial #CNRK269972 - Service I.D. #18077 - Firmware Datecode: 20070331 - Telecom Version: 06-015-001. Good Afternoon, All of a sudden we cannot send or receive faxes. We thought it was the fax cord because the tiny spring prong that holds the cord jack in the port was broken off. So we tried replacing the cord with no luck. So I unplugged the power cord, counted to 10 and plugged back in and no luck. The LCD screen looks normal. The "copy" feature works though. Please advise ASAP - this is our main fax. Mary Murray @ (317)240-6300. MH Equipment, 5859 W. Raymond Street, Indpls., IN 46241

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  • Anonymous Apr 14, 2009

    same problem...help

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  • Master
  • 1,362 Answers

Is there a tone ? look at the connector where the cord goes are any of the pins bent?

Posted on Aug 28, 2008

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6ya6ya
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1 Answer

PERMANENT STORAGE INIT IN PRINTER HP 3050


If you have another same model printer, replace this formatter to another working printer check, no message? wait 10 minutes remove and install it back and check..If found same message replace formatter..

Jan 30, 2012 | HP LaserJet 3050 All-In-One Printer

1 Answer

79 error in hp laserjet 3050 all in one printer


Turn off the printer wait 2 minutes, then switch on check. up date firmware, replace formatter assm.

Sep 09, 2011 | HP LaserJet 3050 All-In-One Printer

1 Answer

Download file now send rfu upgrade on usb dev port


Determine the current firmware version 1. Press Menu . 2. Press the down arrow to highlight INFORMATION, and then press OK. 3. Press the down arrow to highlight PRINT CONFIGURATION, and then press OK to print. The firmware datecode is listed on the Configuration page in the section called Device Information. The firmware datecode has this format: YYYYMMDD XX.***.X. The first string of numbers is the date, where YYYY represents the year, MM represents the month, and DD represents the date. For example, a firmware datecode of that begins with 20061125 represents November 25, 2006. Download new firmware from the HP Web site To find the most recent firmware upgrade for the product, go to www.hp.com/go/ ljp4010series_software or www.hp.com/go/ljp4510series_software. This page provides instructions for downloading the new firmware version.

Aug 05, 2011 | HP LaserJet P4015N Printer

1 Answer

I have been unable to send faxes to different numbers for months now. I keep getting Error 344. It always sounds like HP 3050 is able to go as far as establishing the connection and then it fails. Please...


Faxing
  1. Turn Off JBig compression.
  2. Move the fax to another location. It may be that they have noise on the line, an alarm, etc.
  3. Turn ECM Off , turn Off V.34 and set the baud rate to 9,600 or lower.
  4. Ensure fax firmware version is at the latest.
  5. Ensure firmware version for fax matches device firmware.
  6. Ensure that the device is using an analog line and phone cable that came with unit.
  7. Reset fax to factory defaults; configure just the basic settings needed to operate (country code, company name, and fax number).
  8. Reseat fax modem in formatter (or Xircom card if legacy MFP).
  9. Try a disk init. (Contact your regions HP Customer Care Center for these steps)

Aug 03, 2010 | HP LaserJet 3050 All-In-One Printer

1 Answer

HP Laserjet 3


If the adf is not working on the 3050 check the firmware, print out a configuration report and verify the firmware datecode, it is under the product info portion of the report. You can see which is the latest firmware by checking on the hp.com website under support and drivers, after the firmware is updated, check the rollers. open the door up and see if the roller is lifter off of the cork piece of not try resetting the roller.

Al

Feb 25, 2010 | HP LaserJet 3050 All-In-One Printer

1 Answer

Service Error 49 FF04


A 49 error is a firmware error, it might be caused by the firmware itself, or by the failure of a printer module.

How to isolate the cause:

- Verify that the problem is not being caused by a specific job, this error can be caused by bad information being sent to the printer.
- Power off and remove any installed EIO devices, (JetDirect Cards, Hard Drives), power on and test.

Cold Reset the printer:

- Power off, remove any optional memory, power on and retest.
- Power off and reseat any memory and firmware modules on the formatter board, power on and test.
- Power off, reseat the formatter board, power on and test.

Check firmware version: on newer machines with flashable firmware upgrade to the latest version. If you are running the latest version reload it, this might fix corrupted firmware. (Some printers have flashable firmware, others use a Firmware DIMM which must be replaced to upgrade.)


If you haven't found the cause yet it's time to start swapping parts:

- Firmware module if it's a DIMM as opposed to being part of the formatter.
- Memory if installed, some printers have to have at least one memory module installed to run, and it must have enough capacity to function, in some cases installing a module that does not meet the minimum requirements of the machine will cause a 49 error

Dec 11, 2009 | HP LaserJet 2430dtn Printer

1 Answer

Service error 49.4C02


General 49 errors are formatter related. It can be caused by software, bad memory. See if you can isolate if its one app. maybe even one document that has a problem. If all cause swap the dimms except the lowest 2 which are the firmware. And try. Next Print config. Check firmware version and call HP to see if there is a revision upgrade. Last and most expensive is replace the formatter.

Jun 12, 2009 | HP LaserJet 4350dtn Printer

2 Answers

49 2f81- error


From the service manual:

A critical firmware error has occurred. This type of error can be caused by invalid print commands, corrupt data, or invalid
operations. In some instances, electrical noise in the cable can corrupt data during transmission to the MFP. Other causes include poor quality parallel cables, poor connections, or specific software programs.

To fix:

1 Turn the MFP off, and then turn the
MFP on.
2 Upgrade the firmware.
3 Try printing a job from a different software program. If the job prints, go back to the first program and try printing a different file. If the message appears only with a certain software program or print job, contact the software vendor for assistance.
4 If the message persists when using different software programs and attempting specific print jobs, disconnect all of the cables that
connect the MFP to the network or a computer.
5 Turn the MFP off.
6 Remove all DIMMs and flash-memory cards. Do not remove the firmware memory card that is in slot 1.
7 Remove all of the EIO devices.
8 Turn the MFP on.
9 If the error message disappears, reinstall each DIMM, flash-memory card, and EIO device individually, making sure to turn the MFP power off and then on again as you install each device.
10 Replace the component that caused the error message.
11 If the error persists, replace the formatter.

To upgrade firmware:

The MFP has remote firmware update (RFU) capability. Use the information in this section to upgrade the MFP firmware. The overall process involves the following steps:
1 Determine the current level of firmware that is installed on the MFP.
2 Go to the HP Web site and find out whether a firmware update is available. If an update is available, download the latest firmware to your computer.
3 Transfer the new firmware from your computer to the MFP.

Determining the current level of firmware

To determine the current level of firmware, view the configuration information on the MFP control panel. To view the configuration information, follow these instructions.
1 Press MENU.
2 Touch INFORMATION.
3 Touch PRINT CONFIGURATION. The configuration page prints.
4 The firmware datecode is listed in the section called Device Information. The firmware datecode has this format: YYYYMMDD XX.XXX.X. The first string of numbers is the date, where YYYY represents the year, MM represents the month, and DD represents the date. For example, a firmware datecode of that begins with 20040225 represents February 25, 2004.

Downloading the new firmware from the HP Web site

To find the most recent firmware upgrade for the MFP, go to www.hp.com/go/lj4345mfp_software. This page provides instructions for downloading the new firmware version.

Transferring the new firmware to the MFP

This procedure requires that you install HP Web Jetadmin Version 7.0 or later on the computer. See Using HP Web Jetadmin software. Complete the following steps to update a single device through HP Web Jetadmin after downloading the .RFU file from the HP Web site.
1 Start HP Web Jetadmin.
2 Open the Device Management folder in the drop-down list in the Navigation panel. Navigate to the Device Lists folder.
3 Expand the Device Lists folder and select All Devices. Locate the MFP in the list of devices, and then click to select it.
If you need to upgrade the firmware for multiple HP LaserJet 4345mfps, select all of them by pressing the Ctrl key as you click the name of each MFP.
4 Locate the drop-down box for Device Tools in the upper-right corner of the window. Select Update Printer Firmware from the action list.
5 If the name of the .RFU file is not listed in the All Available images box, click Browse in the Upload New Firmware Image dialog box and navigate to the location of the .RFU file that you
downloaded from the Web at the start of this procedure. If the filename is listed, select it.
6 Click Upload to move the .RFU file from your hard drive to the HP Web Jetadmin server. After the upload is complete, the browser window refreshes.
7 Select the .RFU file from the Printer Firmware Update drop-down menu.
8 Click Update Firmware. HP Web Jetadmin sends the selected .RFU file to the MFP. The control panel shows messages that indicate the progress of the upgrade. At the end of the upgrade
process, the control panel shows the Ready message.

Using HP Web Jetadmin software

HP Web Jetadmin is a Web-based software solution for remotely installing, monitoring, and troubleshooting network-connected peripherals. The intuitive browser interface simplifies crossplatform
management of a wide range of devices, including HP and non-HP printers. Management is proactive, allowing network administrators the ability to resolve printer issues before users are affected. Download this free, enhanced-management software at www.hp.com/go/webjetadmin_software.
To obtain plug-ins to HP Web Jetadmin, click plug-ins, and then click the download link that is next to the name of the plug-in that you want. The HP Web Jetadmin software can automatically notify
you when new plug-ins are available. On the Product Update page, follow the directions to automatically connect to the HP Web site.
If installed on a host server, HP Web Jetadmin is available to any client through a supported Web browser, such as Microsoft Internet Explorer 6.0 for Windows or Netscape Navigator 7.1 for Linux. Browse to the HP Web Jetadmin host.

Replacing the formatter

1 Slide the formatter cover toward the left side of the MFP and remove it.

394646e.jpg

2 Remove two thumb screws (callout 1).

9837c30.jpg

3 Slide the formatter toward the left side of the MFP, and then remove it.

3a9ce7c.jpg

NOTE Dislodging the formatter might require considerable force.



I hope all this information helps! Thanks and please take a moment to give this solution a rating of fixya.

Feb 17, 2009 | HP LaserJet 4345mfp Printer

1 Answer

49.4c02 service error coming in hp laser jet 2420dn printer


This is a firmware error, you can try turning the printer on and off a few times, reseating any memory and the formatter board. If these steps don't work Go to http: www.hp.com/
support/lj2410, www.hp.com/
support/lj2420, or
www.hp.com/support/lj2430.
Click Download Drivers and
Software
. Check for the
latest firmware image version
at the bottom of the page. If
this firmware image is newer
than the one installed on the
printer and the printer can
receive a firmware update,
download the newer firmware
upgrade. Not all printer
models can receive firmware
upgrades.
If still no joy replace the formatter (this is the normal coarse of action)

Aug 13, 2008 | HP LaserJet 2420dn Printer

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