Question about Logitech QuickCam Pro 9000 Web Cam

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Sound transmission the video transmission is very good at both ends, but sound is rather bad at both ends over Skype. What should I check. Thanks

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  • miyah78 May 11, 2010

    how do i fix the sound on my web cam?

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While using Skype with my Toshiba laptop and webcam the sound will all of a sudden cut out. I have to end call and then click video call again to get the other party can hear me and after a few minutes,...


1. this could be several reason why the sound cut out when using skype
2. check the hard drive capacity
3. you may need more RAM ( random access memory). If you are at minimum this may not be enough to complete the VOIP ( voice over IP)
4. this could be the connection with the skype recipient.
5.check your skype settings
6.check the sound card in your laptop ( drivers etc)
7. check the speakers of the laptop the may be malfunctioning or the earphones if used.

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No sound is heard with calls on Skype, I get video, and i hear sounds made by the program, but no sound from the recipient of the caller. I get sound when I video chat Mac to Mac, but not Mac to Windows,...


Ok, by the sound of it both yourself and whoever you're calling have not set up Skype quite right.
On your end, you need to:
  • Make sure you have a working microphone - try using Skype's built in 'Echo' feature (try calling 'echo123')
  • In Skype -> Preferences -> Audio, make sure that microphone is selected.
On their end, make sure they've done the same - they must have a working microphone, correctly setup with Skype in order to send you sound.
Hope that helped!

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The performance of Skype is affected by the bandwidth available from your ISP. The video image your are sending and receiving occupy a large part of the information transmitted over the Internet, therefore make sure the video image setting is at a resolution of 320X240 (e-mail size) and if this is still affecting the audio quality to the other person (ie. the voice breaks up) and the video image then switch the video camera off and if sound and video image from the other party is also affecting you, then also get them to switch off their video camera.
Also check the Video and Microphone settings in Skype - Tools - Options etc. Check the correct video camera and microphone has been selected.

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Problem solved:
by shutting down all other programs including the webcam itself, this enabled the webcam to be accessed by Skype and all worked fine!

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Normal 0 See section A. Skype in the info below to setup the Audio & Video.
Also send this to your family and friends so they have there computer setup properly.
Web Camera’s have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.

Each program has Options that have to be setup in order for the Audio and Video to function properly.

A. Skype Setup:

After downloading and installing Skype (http://www.skype.com/intl/en-gb/download/skype/windows/beta/downloading/Bud ) set it up as follows:

  1. Go to Tools, then Options, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
  2. Then click on the Video Settings.
  3. The camera if Installed Properly will come up and show a video picture.
  4. Then, on the bottom of the page click on Save.

The camera and audio should function properly. Your friends and Family will now be able to see and her to you.

B. Yahoo Setup:

After downloading and installing Yahoo Messenger (http://www.soft32.com/download_30.html ) set it up as follows:

  1. Go to Messenger at the top left and click on it.
  2. Next go down to Preferences and click on it.
  3. Next Calling and Devices on the right and set the Microphone and Speakers to the computer Audio Card.
  4. Next go to the Test Audio section and (in blue writing) click on “Open the call setup assistant” and follow the instructions on the left window.
Hope this helps. Bud


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What are the specs of the computer you're using? Skype need a pretty good computer and a good bit of memory RAM to operate on a computer really well. Older computers just won't run Skype well.
disaksen

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Normal 0 First download Skype (http://www.skype.com/intl/en-gb/download/skype/windows/beta/downloading/ )
After you install Skype and have it operational with your ID. Go to "TOOLS", click on "OPTIONS," Then go to "Audio Settings" and click on it. Make sure both the Microphone and Speaker's are correctly chosen. Then "make a free test call." Wait till the voice tells you to record. Then when finished talking wait for the test persons voice to insure your audio transmission is working. Then go back to options and test your video settings. Click on Video Settings and proceed to set up you video camera. Also, you can visit this site for additional information to setup video.
http://www.skype.com/help/guides/video/
Hope this helps. Bud

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When in skype, we canot see the other person om our webcam


Do you have a router installed between your Skype installation and the other person. Does the other person have a router installed? Are you both using high speed connections i.e. a good broadband connection. Even cable will sometimes cause problems. If you and he has a router in your configurations, then verify that ports necessary for video transmission are open on both ends of the connections.

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