Question about HP LaserJet 5550 Printer

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First time using my hp color laserjet 5550

Cant print, the message says 128mb

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  • mandy clark
    mandy clark Aug 28, 2008

    yes, software is installed.

  • Roberta Smith
    Roberta Smith May 11, 2010

    ok lets start with the merely obvious first... have you installed the software necessary for it to work... it of course sends like a memory issue but we need to start there ...

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  • 121 Answers

We need to start with turning the machine on not connected to the computer.
Disconnect machine from computer.
turn machine on
if locks on memory count 128mb turn off.
If machine has a jetdirect card (network card I/O) installed remove it.
Turn machine on.
If it comes READY you found the problem.
If you are not using on network reconnect to computer and try again.
If there is no network card let me know.
hope this helps

Posted on Mar 15, 2009

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