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Its a frost free freezer the problem is the plug had came away from the socket for 24 hours without knowing when we pluged it back in it will know longer freeze

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Dear friend,
ngfam at you service! happy to assist!

The fact that it was left off and then restarted is coincidence, to the failure to work! There was already a problem that was waiting to happen, without any ones help!
So do not blame the person who caused the freezer to be unplugged! freezers with a lot of food in them can stay frozen more than 24 hours if no one keeps opening it! Even 48 hours!!!

Time for factory service and diagnoses!

If the freezer is 10 years or older its not worth investing money to fix it! The new ones are mush more efficient and save you real money on your electric bill!!!

Either way this is a service problem to remedy!
Below I gave you a nation wide service thats very good!

We sell appliances for 65 years and I recommend this nation wide Factory repair service!

Call A&E Factory Service /They service nation wide
And are available 24/7 for making appointments!

If the appliance is 10 years old or more,it may make sense not to invest any money to fix it!

Happy to assist you,
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Posted on Aug 28, 2008

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Evaporator coils
Poor cooling is often the result of a heavy frost build-up on the evaporator coils. You can't see these coils without removing a panel on the inside of your freezer. A sure sign that there is a build-up is the presence of any frost or ice build-up on the inside walls, floor, or ceiling of the freezer. Such a frost build-up usually indicates a problem in the self-defrosting system or damaged door gaskets.

The refrigerator is supposed to self-defrost approximately four times in every 24 hour period. If one of the components in the self-defrosting system fails, the refrigerator continues to try to cool. Eventually, though, so much frost builds up on the evaporator coils that the circulating fan can't draw air over the coils. There may still be a small amount of cooling because the coils are icy, but with no air flow over the coils, cooling in the refrigerator compartment is quite limited.

Here's an inexpensive, though inconvenient, way to determine if the problem is with the self-defrosting system. Remove all of the perishable food from the refrigerator and freezer, turn the thermostat in the refrigerator to Off, and leave the doors open for 24 to 48 hours. (Be sure to have several towels ready in case the melting frost and ice causes the drip pan to overflow). This allows the refrigerator to defrost "manually." When the frost and ice build-up has completely melted away, turn the thermostat back to a normal setting.
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