Question about Apple iPhone Smartphone

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Cannot connect IPhone to 2wire :( HELP!

I cannot get my IPhone and AT&T 2wire to get an Internet connection. My IPhone shows that I have wireless connection, but whenever I try to go to a web site, or check my email, it said I do not have an Internet connection! When I'm outside of my "2wire router", I have NO problem picking up and connecting to any other wireless connection. Has anyone else had this problem, and how can I fix it? It is frustrating especially because the IPhone is AT&T, and so is my router!!! It was then suggested that I downloaded the IPHONE applications, but I can only get so far... I get an "ACTIVATION ALERT" that says, "No signal detected. Signal is required to complete activation." I finally drove to where I have signal, and "completed the activation", however, when I got back home, I am having the same issue. (Showing FULL signal, but NO INTERNET connection on my IPhone)

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  • Colleen
    Colleen Aug 29, 2008

    Yes, It did ask for the password, which i put in correctly. It shows that I am connected via wireless (2wire) but it will not actually connect to email OR safari, itunes, etc.

    Unfortunately, your "if all else fails" won't work for me, as I live on 100 acres, where I have NO cell phone signal. :(

    Any other suggestions? I appreciate any ideas you may have!!! Thanks! Colleen

  • Stephen May 11, 2010

    When your iPhone first connected to the 2wire Router, did it ask for a password? If you haven't changed it, the password would be printed on a lable on the bottom of your 2wire router. It is 10 digits and between two brackets [ ]. If you forgot to use the correct password, you will need to go into your iPhone settings and delete the WiFi settings for your home network, then re-set them up using the correct password.

    If all else fails, you can go into the iPhone settings, and turn off Wireless when you are at home so you can at least use your phone using ATT when there. Remember to turn it back on when you leave.


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I had this exact same frustrating problem. The problem was a simple password issue. Although I had changed the password on the modem to my own personal one, that password only affected the administrator settings. When I used this particular password on my iphone it would put the checkmark next to the 2wire, but I would not get the wifi symbol at the top of the screen. I fixed the problem by using the 10-digit password supplied on the actual router instead. I told my iphone to 'forget' the network, then reselected it and when it requested my password I typed in the 10 digit number and 'presto,' i had wifi symbology! I hope this helps.

Posted on Feb 19, 2009

  • Chastity Long-Lockridge

    this worked for me i hAD the same problem too my opassword would only work for admin but used the 10 didgets in the bracket and "presto" it works my daughter and i went over our 2 gig the first two months we owned our phone now we dont have to worry about it


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Hello again Colleen. I'll do my best to get this going for you as I can imagine how frustrating it must be. I too have weak signal at home and really appreciate the wireless connection. We might have to go back and forth a couple times, so please be patient. :)

Do you have other wireless devices connected to this 2wire router? Are they working properly?

Posted on Aug 29, 2008

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I need the password for 2wire191 so that i can turn on wifi for my phone

Posted on Sep 23, 2010

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Here's the fix that worked for me:

1.use your wireless router's ip address to access the system info.
2. Go to wireless settings and under "security", change "Authentication Type" to (tkip) and (aes)
3. Save the settings
4. restart your iphone and reconnect to wireless!

Worked for me! Hope it does for you too!

Posted on Aug 07, 2010

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I've tried in vein to connect my company's iPhone for testing purpose. I even reset the whole phone but the wireless simply refuses connection. I then remembered something about firewall then... I added the iPhone's MAC address to my 2WIRE '2701HGV-E' router and save. The next thing I try was to enter the 10 digit pin again... IT WORKS! Power off and power on the iPhone and i'm on wireless connection. Awesome...
- Iskandar

Posted on Apr 22, 2010

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Tsup man,
i just figured out a way to do it.
First, you have to change the DNS, and restart your modem. Download this app from the app store called Easy wifi or device scape and it may help you to bypass a ton of bugs. Also i tried changing my password a couple of times and it actually worked! my iphone connected and i used safari like on a usual network.
I also tried to bang my router with a hammer, but that didnt work eiter. LOL.

Posted on Dec 08, 2008

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