Question about Office Equipment & Supplies
Thank you so much for allowing me to ask this question! Greatly appreciated, regardless of whether anybody can help - its so wonderful to be able to help others and to have a chance to receive help in turn, when one needs it oneself and is in unfamiliar territory!
I have a social enterprise project to do which requires several thousand pages being OCR scanned. I have an old Logitech multisheet scanner, a Freescan 3.1 for Windows 95 which I have connected to an old PC running Windows 95 as its has the right connection for the scanner cable. I understand (please correct me if its not the case!) that there is no other cable that is USB that would be available to use instead.
I've installed the Freescan 3.1 software and all seems well until I attempt to calibrate the scanner - the calibration sheet feeds into the scanner, spits out, and then the data transfer to calibrate never seems to go anywhere except into some loop than can only be 'exited' from by pressing a button on the scaner itself, performing 'an illegal operation' which allows me to quite from the computer screen.
I've tried to uninstall the Freescan software but the message comes up that it is corrupted. I tried re-installing but the problem remains the same. I plan to try and manually delete everything that l suspect is related to this software and to try reinstalling but perhaps it would be helpful to know what might be the reason for the problem. Could it be because the software is for Windows 95 and I'm running Windows 98? Is there another driver I should try? If so, where do I find it? I'd have to drag it off a USB stick as I've lost the card that enabled internet connection off that PC - will the PC automatically install new drivers in a suitable location from a USB stick?
Thanks again for any insights you can provide. It seems a shame not to be able to use this hardware and to have to reinvest in new hardware for a one-off job.
Hi, the logitech freescan software is NOT capable of running under windows 98 nor XP. It is for windows 95. BUT, by a wierd issue during its rewrite ( windows that is), the freescan software DOES work under windows Me.This is a fact, as I am using a freescan scanner on an old Dell laptop with Windows ME on it. Hope this helps with your problem. Can anyone help me, as I need a calibration sheet for this same scanner. A pdf copy would do, if anyone has one please email it to email@example.com. Thanks
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Posted on Jan 02, 2017
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May 28, 2011 | Computers & Internet
Hello and thank you for your question,
This can happen when drivers are not up to date or windows updates are not up to date. I recommend that you update your logitech drivers. If this does not solve the problem make sure to check your settings to see if the video is selected on your logitech device.
Logitech drivers Link: http://www.logitech.com/support-downloads
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