Question about Office Equipment & Supplies
Thank you so much for allowing me to ask this question! Greatly appreciated, regardless of whether anybody can help - its so wonderful to be able to help others and to have a chance to receive help in turn, when one needs it oneself and is in unfamiliar territory!
I have a social enterprise project to do which requires several thousand pages being OCR scanned. I have an old Logitech multisheet scanner, a Freescan 3.1 for Windows 95 which I have connected to an old PC running Windows 95 as its has the right connection for the scanner cable. I understand (please correct me if its not the case!) that there is no other cable that is USB that would be available to use instead.
I've installed the Freescan 3.1 software and all seems well until I attempt to calibrate the scanner - the calibration sheet feeds into the scanner, spits out, and then the data transfer to calibrate never seems to go anywhere except into some loop than can only be 'exited' from by pressing a button on the scaner itself, performing 'an illegal operation' which allows me to quite from the computer screen.
I've tried to uninstall the Freescan software but the message comes up that it is corrupted. I tried re-installing but the problem remains the same. I plan to try and manually delete everything that l suspect is related to this software and to try reinstalling but perhaps it would be helpful to know what might be the reason for the problem. Could it be because the software is for Windows 95 and I'm running Windows 98? Is there another driver I should try? If so, where do I find it? I'd have to drag it off a USB stick as I've lost the card that enabled internet connection off that PC - will the PC automatically install new drivers in a suitable location from a USB stick?
Thanks again for any insights you can provide. It seems a shame not to be able to use this hardware and to have to reinvest in new hardware for a one-off job.
Hi, the logitech freescan software is NOT capable of running under windows 98 nor XP. It is for windows 95. BUT, by a wierd issue during its rewrite ( windows that is), the freescan software DOES work under windows Me.This is a fact, as I am using a freescan scanner on an old Dell laptop with Windows ME on it. Hope this helps with your problem. Can anyone help me, as I need a calibration sheet for this same scanner. A pdf copy would do, if anyone has one please email it to firstname.lastname@example.org. Thanks
Posted on Dec 17, 2008
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
May 28, 2011 | Computers & Internet
Hello and thank you for your question,
This can happen when drivers are not up to date or windows updates are not up to date. I recommend that you update your logitech drivers. If this does not solve the problem make sure to check your settings to see if the video is selected on your logitech device.
Logitech drivers Link: http://www.logitech.com/support-downloads
Please remember to rate this answer for your ratings help me better serve you and the community of others like you needing help.
Once again thank you for you for using Fixya.com and for all your technological needs please continue to use fixya.com where you will find the answers that Fixya problems.
Fixya.com - Guru: zdeuyo
Mar 28, 2011 | Logitech Webcam
Mar 06, 2011 | Computers & Internet
Jan 23, 2011 | Logitech Computer Input Device Joystick
Sep 24, 2009 | Canon Office Equipment & Supplies
Dec 27, 2008 | HP LaserJet 4350 Printer
Oct 29, 2008 | Computers & Internet
Oct 25, 2008 | Logitech Cordless Mouse
629 people viewed this question
Usually answered in minutes!