Question about Sharper Image Ionic Breeze GP SI720 Air Purifier

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Unit stopped working. Do you have a customer service number for the Ionic Breeze company?

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  • Anonymous Aug 28, 2008

    turned on and off
    checked outlet
    moved it to different outlet


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I went to sharperimage.com and found a New York contact number. My unit is still under warantee so they are sending me a new unit. Phone number: 212-967-6000.

Posted on Mar 28, 2009

1-800-344-5555 or at care@sharperimage.com however they're unlikely to reply. I understand that they've gone bankrupt.

Posted on Oct 30, 2008

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My Quadra Ionic Breeze, has a small glowing fire within it at the base. There is a smell of plastic/electric burn. Though the odor did cover the odors in my house, I think I have a fire hazzard on my...


the ionic breeze uses high voltage to move/filter air .. if the insulators break down there will be an arc such as what you see .. there is a way to dig out the carbonized material and seal it with materials that can handle the high voltage but any repairs are costly .. its unlikely you can repair it for less than a new conventional filter .. the ionic breeze was unique and expensive but didn't move a lot of air ..it was quiet but often produced some ozone .. long exposure to ozone is not a good thing .. here is a site where you can learn more about your unit
http://en.wikipedia.org/wiki/Air_ioniser
check out where it says "Consumer Reports court case" ... that said, the electrostatic concept does probably remove small particles that are hard to do with conventional filters .. the arcing you see in your unit is indeed not safe . ... here is more that you likely don't want to hear..
http://www.consumeraffairs.com/news04/2008/02/sharper_image.html
in the next one look down where it says "Ionic breeze" under "helpful information" that will frost the cake
http://www.sharperimage.com/Pages/Helpful+Information/#ionic_breeze
i am sorry to say that your expensive ionic breeze is not safe and not repairable.


Aug 15, 2010 | Sharper Image Professional Plus Ionic...

1 Answer

I have an ionic breeze quadra. When I turn it on,


The company went under and doesn't service them anymore. It's possible you could find a local repair place that might be able to do something, but there is no authorized or trained service station. Good luck!

Feb 08, 2010 | Sharper Image Ionic Breeze® Quadra® 4.0...

3 Answers

I have an Ionic Breese Quarda that just stopped working all of a sudden. Is there someone who can walk me through some basic fixes? Company out of business I'm told.


The high-voltage grid wire(s) most likely broke -- unfortunately, there is no good remedy for this -- I have repaired a half dozen of these units by replacing the grid wires with titanium wire. This is a very time-consuming, complicated, nerve-wracking repair -- not recommended. Even if the reapair is done, the unit will likely fail again, soon.

When my reapired units failed, I got units off E-Bay -- they didn't last very long either.

I'm now in the market for a more rugged ozone-generating air purifier.

Charlie

Sep 21, 2009 | Sharper Image Ionic Breeze 3.0 Air...

1 Answer

Ionic breeze stopped working


Check inside the unit to see if the two very fine wires which run from top to bottom are intact. My guess is one of them is broken, You'll need a very good flashlight to see them. If they are broken, tech service is the best way to get them fixed. Check your user manual for the service procedure -- if you don't have one let me know.

Mar 24, 2009 | Sharper Image Ionic Breeze 3.0 Air...

1 Answer

Unit stopped working. Do you have a customer service number for the Ionic Breeze company? 2 units one stopped working checked outlet moved to different outlet still not working other had a wire inside...


The product is no longer supported because Sharper Image recalled the units after losing a lawsuit against Consumer Reports forcing them into Chapter 11.

There is a thread on this site with further details.

Sep 08, 2008 | Sharper Image Professional Plus Ionic...

1 Answer

Ionice breeze quadra Model # S1637


had the same problem with ionic pro ca500. i took the unit apart and found a fuse that was blown and it works now. sorry but i don't know if there is any repair shops.

Aug 02, 2008 | Sharper Image Ionic Breeze 3.0 Air...

2 Answers

SHAPER IMAGE OUT OF BUSINESS


Sharper Image has recalled all Ionic Breeze Ionizers. This is what put Sharper Image into chapter 11.

For information see the link

See the EPA link as well

Jul 12, 2008 | Sharper Image Ionic Breeze GP SI730 Air...

2 Answers

SHARPER IMAGE AIR CLEANER HAS STOPPED WORKING, NO BREEZE COMING FROM UNIT AND BLADES ARE NEVER DIRTY. THE "ON" LIGHT IS ON.


Sharper Image no longer supports Ionic Breeze machines. They recalled them a few months back since Consumer Reports and the EPA has determined that they weren't working and can even cause health hazards during usage. Sharper Image sued an lost forcing the company in bankruptcy.

The Consumer Products Safety Commission is going to make a decision on sales of all ionizers in the U.S. by the end of the year. It's looking like you won't be seeing these around much longer.

Jul 06, 2008 | Sharper Image Ionic Breeze Air Freshener...

7 Answers

Flashing lights on Model 1871


I wonder how many others are having this problem? It sounds like the wiring "went out" about the same time on all of these. Strange how it went bad just after the warranty ran out too. Something is fishy here. Planned obselescence? Anyone know a good attorney. Sounds like a good class action suit. I have two units. Bought them at the same time and both started flashing at the same time.

Nov 04, 2007 | Sharper Image Professional Plus Ionic...

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