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Re: Palm M515 general failure
You may perform full reset by pressing the reset and power button together. If issue persists you may try disconnecting the battery about 10 minutes and connect back. That procedure will erase all user data and will set the unit to the factory default
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On your handheld, launch the Prefs application. Under General, select Security.
If the Password box says "Unassigned," tap the box and create a password for your handheld.
Once the password has been set, remove the stylus. Disconnect your handheld from the AC charger, if connected.
On your handheld, hold down the Power button.
While holding down the Power button, use the stylus to press the RESET button on the back of your handheld.
While still holding the Power button, the screen will show the Palm logo and a progress bar. Then the circular Palm Powered logo will appear. Release the power button when you see the Palm Powered logo.
A message will appear warning that you are about to erase all the data stored on your smartphone. Press UP.
You'll see a series of Palm logo screens, then a prompt to tap onscreen targets. The Factory Reset is complete
hi betty .. the m515 is a nice machine still, and worth getting to know .. the card slot is for storing extra things its not needed to run the m515 ( you can put in an SD card if you want to store a lot of stuff but the m515 has lots of memory inside already ... you can charge the battery or run the unit on the charger ... push the top right button and the unit should come to life .. if you hold the on/off button for a few seconds then it will turn on or off the display backlight .. if the unit fails to start then you can do a "reset" .. that will reboot the machine and fixes most problems.. the top of the stylus unscrews .. this gives you a small probe that can be used to reset the machine .. on the back near the top is a hole marked "reset" .. poke the probe in there to reboot the palm ... if you want to do a "hard reset" (erases all data) then hold the power button in while you poke the reset .. that will give you a choice to "erase everything" .. if you chose to do that then you would be starting the palm like it came out of the factory .. all phone numbers and such would be erased ... that should get you going .. there is a tutorial included in the palm that can get you started .. if it works on the charger but not on the battery or if the battery goes dead quickly then new batteries are not expensive but you need a really small torx tool to get the back off to change it .. you can take it with you to the hardware to match it up with one .. if the battery is ok then you should be enjoying you palm about now ..
the palm m515 has a button at the top right corner .. hitting the button quickly will turn the unit on or off ... holding the button for 2 seconds will turn the display backlight on or off ... if the unit fails to start then you can do a reset .. thats like a reboot .. the top of the stylus unscrews ... that gives you a little probe that you can use to push the reset button on the back top center ... if the battery is bad you can still run the machine with the charger hooked up ..
try turning it on while its on the charger .. if that works then you might need a new battery .. if it doesnt then do a "reset" ... unscrew the top off the stylus and use it to push the reset button on the back (top center) ... if that doesnt get it going then you can do a hard reset but that will erase all your information (like telephone numbers and such) ... you do a hard reset by holding down the on/off button while pushing the reset .. if it works on the charger but quits when on battery then you need a new battery ..
you need to recalibrate the touch screen ..
touch the "Home" button a few times until you get "system" in the top right corner .. then select "Welcome" .. that will let you calibrate the touch screen and set the clock/calendar ..
do the hard reset again .. hold the power button down while operating the reset in the back .. keep the power button down for a few seconds .. that should bring up a display "delete all" .. you can choose to do so .. that will be a hard reset .. now if the battery is dead and the charger is not working then nothing will work for you .. you might have a bad charger .. often the end that plugs into the unit develops a broken wire inside the cable ..
the m515 wont charge from the sync cable (shame) it needs the external power adapter .. make sure the connections on the charger and palm are clean .. the power adapter is 5 volts and i think about 1 amp .. )(center pos) if you want to try another adapter .. the tip is rather standard ... also you can get a universal power adapter from radio shack that will work on just about anything .. you just plug in a suitable tip .. the tip for your palm is an "A19" .. the power adapter is "IGO" wall adapter 23-1401 model PSM08VADJ ... that seems to work nicely and it plugs directly in to the palm .. so you can work with it plugged in .. when the charger is working there should be a lightning bolt thru the battery symbol .. it sounds like you already know that .. if the battery has gone open then it may not indicate a charge .. but the unit should still work while on the charger if that is actually working ....
if the unit was new then you would charge it for about 10 hours .. but since its not likely new then it doesnt hurt anything to just leave it on charge ... you can even operate the palm while its charging .. over night charge should be enough to get pretty close to full ... the palm internally automatically turns off the charge when the battery is full .. so you dont have to worry about over charging .. if the unit wont come on then you can do a "reset" (back at top)
I have a similar problem with my m515. I have 3 palms and 2 sync fine but the 3rd isn't even getting to the computer. There is no recognition from the computer that the palm is trying to sync even though I use the same cradle for all palms. The ensuing message is, "the connection between your handeld computer and the desktop could not be established. Please check your setup and try again". My settings are set Local and Cradle/Cable.
I was having a similar problem with my M515. I had originally installed the Palm Desktop from my CD, which was an older version. When I totally uninstalled the old version and installed the newer version from the Palm website I was able to do a successful sync. I'm using Windows Vista Ultimate and Palm Desktop version 4.1.4